@Heroku,

This may not be intended as an official support channel, but how about
assigning someone to hang out here and answer questions? Many
questions here go unanswered, and that isn't only recently.

Even if the answer is just to read the documentation, or contact
Support directly, or "Sorry, can't help with that one," it's better
than nothing.

It looks bad. Don't you guys have a bunch of money now? ;)

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