Mark 

The loge tries addon goes back 24 hours. 

Jeff

On Jun 7, 2012, at 5:32 PM, puzzler <[email protected]> wrote:

> I've been testing out heroku, with a paid account, to determine
> reliability.
> Got a message from my pingdom account today that my server was down
> for a half-hour.
> 
> Looking through the logs for the time in question, I see nothing.
> Specifically, I don't see the router process even reporting that it
> received the pings for the half-hour in question.
> 
> One possibly suspicious thing I see is that a half-hour before that, I
> see a web dyno process exiting with code 143 and then restarting, and
> I can't find any documentation about what that means.
> 
> Another possibly suspicious thing is that in the two requests
> immediately following the half-hour blank spot in the log, the
> requests show a "wait time" of about 15ms.  The amount seems
> insignificant, but this web server sees so little traffic that the
> wait time is always 0ms.  I find it suspicious that the two requests
> immediately following the outage would be the only requests I've ever
> seen to show a wait time.
> 
> The main thing I'm realizing is that I really have no idea how to
> troubleshoot outages.  The logs that show up when you type "heroku
> logs" really don't go back that far.  Is there a way to get them to go
> back farther?  How do I look up what specific exiting codes mean?  Any
> idea what could cause web requests to not get through to my app and
> show up in the logs for a half-hour?
> 
> Thanks,
> 
> mark
> 
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