Every single one of these has been a problem with our application. I
suggest using NewRelic, which will instrument the requests and show you
where you're spending time during those requests that time out.

Another idea is to use the https://github.com/kch/rack-timeout gem and set
the timeout somewhere at 20 seconds or so. It will raise an exception after
20s of a request and you might get a more useful stack.

On Fri, Jan 25, 2013 at 9:39 AM, Scott Messinger <[email protected]
> wrote:

> Hi Sebastien,
>
> On our site, we're seeing the same errors without any perceptible cause.
> Did you find a fix or a cause for the H12 errors you were seeing?
>
> Scott
>
>
> On Wednesday, June 27, 2012 10:49:38 AM UTC-4, Sébastien VIAN wrote:
>>
>> Hi i'm having the same issue basically.
>>
>> Error H12 (Request timeout) -> GET *****.herokuapp.com/ dyno=web.1
>> queue= wait= service=30000ms status=503 bytes=0 CRIT
>>
>> Random request timeout. Monitoring this in New relic I see that after
>> this kind of error my app is going down for 1 hour or more and then start
>> work fine again.
>>
>> I must say that I'm on devellopment so I run the app on a single dyno.(I
>> tried to scale up to 3 but nothing changed).
>> althought I'm the only visitor (testor) of my app so there is no way that
>> I drawning my dyno under requests...
>>
>> I really don't understand what is going on and the error message are not
>> helping neither is google....
>>
>> I like heroku very much but this is critical and I'm starting to doubt
>> wether heroku is a fine solution for production.
>>
>> Any kind of help would be very much appreciated.
>>
>>
>> sebastien.
>>
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