Hi Ashley, the clearance is between 1-3 mm and I think that's too small. In a few days Ventana will lift the arm with the hammer for additional 3 mm. That should help for a reliable working of the instrument. Half an inch is about 12 mm. I think, not even with the detection-kit-preps this clearance is reached on our instrument.
What was astonishing for me is, that they never heard about such problems. Gudrun -----Ursprüngliche Nachricht----- Von: [email protected] [mailto:[email protected]] Im Auftrag von Troutman, Kenneth A Gesendet: Freitag, 12. November 2010 19:34 An: '[email protected]' Betreff: RE: [Histonet] question to ventana benchmark XT and ultra You might not have seated the top of the prep kit container all the way down. They should not be different heights. I would take each of them and press down on the top to make sure the lid is on properly. If you set them side by side and they are still different heights, I would contact your Ventana rep immediately and show them this. Otherwise, I am inclined to agree with Clare that the reagent trays were not in the proper position. You should have about a half inch of clearance between the hammer and the top of the prep kit container. Ashley Troutman BS, HT(ASCP) QIHC Immunohistochemistry Supervisor Vanderbilt University Histopathology 1301 Medical Center Drive TVC 4531 Nashville, TN 37232 Message: 1 Date: Fri, 12 Nov 2010 11:41:25 -0500 From: Clare Thornton <[email protected]> Subject: RE: [Histonet] question to ventana benchmark XT and ultra users To: "'Langenberg, Stacey'" <[email protected]>, "[email protected]" <[email protected]>, "[email protected]" <[email protected]> Message-ID: <[email protected]> Content-Type: text/plain; charset="us-ascii" Make sure that the lids on your prep-kit dispensers are pushed all the way down. Since the space between the hammer and the tops of the dispensers is so small, if one lid is not pushed down all the way the hammer will grab it. Seen it happen many times myself! Clare J. Thornton, HTL(ASCP),QIHC Assistant Histology Supervisor Dahl-Chase Diagnostic Services 417 State Street, Suite 540 Bangor, ME 04401 [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Langenberg, Stacey Sent: Friday, November 12, 2010 11:22 AM To: [email protected]; [email protected] Subject: Re: [Histonet] question to ventana benchmark XT and ultra users We have had the ultras for over a year now and that is a new one. Was the rack of antibodies not seated properly? Just a thought. Stacey Sent via BlackBerry from T-Mobile -----Original Message----- From: Gudrun Lang <[email protected]> Sender: "[email protected]" <[email protected]> Date: Fri, 12 Nov 2010 09:12:52 To: [email protected]<[email protected]> Reply-To: "[email protected]" <[email protected]> Subject: [Histonet] question to ventana benchmark XT and ultra users Hi! This week we've got the Ultra. In the first run it happend, that the "hammer" touched a Prep-Kit from the side while rotating and pulled the whole reagens-rack down. (That makes a very uncomfortable noise.) We saw, that the distance between the hammer and the Prep-Kits is very small, and it differs from Prep-Kit to Prep-Kit. Has anyone of the Ventana Users similar experiences? Bye Gudrun Lang _______________________________________________ Histonet mailing list [email protected] http://lists.utsouthwestern.edu/mailman/listinfo/histonet _______________________________________________ Histonet mailing list [email protected] http://lists.utsouthwestern.edu/mailman/listinfo/histonet
