We had a Symphony instrument for 6 months and had that problem - variable 
staining due to the humidity, bubbles, etc. Ventana engineers came to our lab 
and worked on the issue.  Then Ventana brought a new instrument in but was 
never able to resolve the problem for us.  We do not have a Symphony in our lab 
currently.  It is really too bad because we really wanted it to work.  The 
concept is the most patient safe and lean of any of the dip and dunk stain 
instruments.  

Thanks,
Charlotte Kopczynski, HTL (ASCP)
Pathology Manager
Morton Plant Mease Health System
BayCare Health System
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