We had a Symphony instrument for 6 months and had that problem - variable staining due to the humidity, bubbles, etc. Ventana engineers came to our lab and worked on the issue. Then Ventana brought a new instrument in but was never able to resolve the problem for us. We do not have a Symphony in our lab currently. It is really too bad because we really wanted it to work. The concept is the most patient safe and lean of any of the dip and dunk stain instruments.
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