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PAS : KE ARAH PEMERINTAHAN ISLAM YANG ADIL
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Assalamualaikum..Sengaja saya ingin kongsi bersama dengan para netter
sekelian jika ada sebarang cadangan dan diagnosis.Terima kasih FYI only.
Nizam
----- Original Message -----
From: nuwair <[EMAIL PROTECTED]>
To: Jaring Network Operation <[EMAIL PROTECTED]>
Sent: Friday, March 08, 2002 5:11 PM
Subject: Re: [JARING-20020304.000103] Problem: mysterious disconnection
fromISP
> Dear En/Cik/Puan XXXXXXX>
> My answer to your question is in capital letter.
>
> ----- Original Message -----
> From: Jaring Network Operation <[EMAIL PROTECTED]>
> To: nuwair <[EMAIL PROTECTED]>
> Cc: Jaring Network Operation <[EMAIL PROTECTED]>
> Sent: Tuesday, March 05, 2002 1:17 PM
> Subject: Re: [JARING-20020304.000103] Problem: mysterious disconnection
> fromISP
>
>
> > Dear Sir,
> >
> > Here are some checks point to help you determine the true cause of your
> > connections problem.
> >
> > 1. What is your Telco? (Telekom/Maxis/Binariang/etc)
> TELEKOM
>
> >
> > 2. Normally, at what time you have this problem?
> AT ALL THE TIME...CONSTANTLY ITS OCCURING RIGHT NOW AT 456 PM.FRI 8 MARCH
>
> >
> > 3. When you dial 1511 from your area, it will route to Brickfield (brf),
> > Bkt. Jalil (bkj), Kuala Lumpur (jrc) or Damansara (dms) numbers. Pls
> > dial to 1511 and the 7 digits numbers, what is the error message
after
> > you dial to;
> > 1511 _______
> > 03-22702100 (brf) _______
> > 03-89904000 (bkj) _______
> > 03-20538030 (jrc) _______
> > 03-2505800 (dms) _______
> >
> NO ERROR MESSAGES
>
> > 4. Pls dial 1511 and 7 digits no. with your telephone, can you listen
the
> > modem handshake tone?
> >
> > 1511 _______
> > 03-22702100 (brf) _______
> > 03-20538030 (jrc) _______
> > 03-2505800 (dms) _______
> >
> YES TO ALL THE LOCATIONS
>
> > 5. What number you are dialling from?
>
> 03 XXXX XXXX
> >
> > We would suggest you to reduce your modem speed. Below is the steps:
> >
> > Click at Start button -> settings -> control panel -> modems ->
General ->
> > choose your modem under option "The following modems are set up on this
> > computer" -> click at properties -> under maximum speed option, reduce
> > your modem speed to 38400kbps and then click "ok" and click "close".
> >
> ALREADY DONE THAT WITH NO IMPROVEMENT WHATSOEVER
>
> >
> > Regards,
> > --noc/XXXXXX
> > Jaring Network Operation Centre, (URL: http://www.jaring.my)
> > MIMOS Berhad, Taman Teknologi Malaysia, 57000 Kuala Lumpur
> > Tel: +60-3-89961900 Fax: +60-3-89961151/89961898
> >
> >
>
> I just came back from the pc shop. The techinician ran the test and could
> not find anything wrong with the modem or the window. I connected my
> notebook on the same line 03 XXXX XXXX with the 33.6K modem and it stays
> connected for a long time.
>
> Do you have any other suggestions ?? Should I start complaining to Telekom
> now ? Thank you for your reply.
>
>
> Nizam
>
Soalan asal kepada Jaring
Dear Sir
I write to inquire about mysterious disconnection from your server Jaring
which occur every 2 minutes. Right now is about 8 pm on Monday evening and I
seriously do not think that your server is congested with traffic. Do you
care to enlighten me of what had happened ?
This is an email which require reply and kindly see to it that there is a
reply. Thank you
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Pengirim: "nuwair" <[EMAIL PROTECTED]>
