a quick question is this freezing happening when the server is set to
insecure for these users?

could be some bug involving the download of the vac security module.

On 9/28/07, Jeremy <[EMAIL PROTECTED]> wrote:
> --
> [ Picked text/plain from multipart/alternative ]
> We're getting users that have game freezing during the load phase of the
> game. A number of them have reported having the same problem in TF2. I
> myself have had this problem in the past as well. Both times I had this
> problem the only way I could fix it was to reinstall steam and re-download
> everything. Simply re-downloading the cache files didn't fix it, and at the
> time I wasn't aware of the blob file delete trick to try. Also clearing
> source sdk base and re-running to get fresh files didn't fix it. Supposedly
> one of the recent TF2 updates recently improved the situation for a couple
> of people, so I'm wondering if there was a load time bug found and fixed in
> TF2 that still effects other mods? The first time it happened to me it was
> at the end of the load bar, and steam would eat 100% cpu until I killed the
> process. The second time it happened to me was at about the 50% mark.
>
> What could steam possibly be doing when loading a 3rd party mod?
>
> Now that we've released of course we're getting similar reports by some
> users. Some are only getting it in FF, some are also seeing it in TF2. One
> thing seems sure to me though, and that is that the problem is unlikely to
> be in our mod, and seems more likely to be an engine or steam level thing.
> This is quite a problem as there is really nothing we can do to debug what
> is going on when this happens during the load phase. In most cases these
> problems coincided with steam updates. The team made it a habit to run sdk
> base after steam updates to 'refresh' the engine dlls and such, presumably
> from the gcf files. This didn't always work though, and I was under the
> impression that running games from the steam menu should in effect refresh
> these files as part of the process.
>
> Valve, is there any means by which we can debug these sorts of issues? Is
> there any known load time problems and/or any that have been fixed since the
> last sdk base update? Any information about this is appreciated.
>
> Jeremy
> --
>
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