Yes, ThePlanet and ServerMatrix are within the same company. I am an
employee there, and I work in the NOC (tech support). It is great to here
good remarks about good support! We have 8 major backbone providers with a
total of 12 gigabits of redundant bandwidth. The difference between SM and
ThePlanet's servers is mostly in price. They both provide outstanding
performance and are of top quality. I do see more issues, from a tech
standpoint, on the SM boxes. The reason for this, we sell a lot more SM
servers and most of the users "toy" with their boxes ALL the time, which
ususally ends up in some type of issue because a miss configuration or error
on the user's end. I really hope you enjoy your SM or ThePlanet box! If you
haven't picked one yet, I would highly recommend the entry level Total
Control server in the Pro series for hosting game servers. Duel Xeons
clocked at 2.8ghz with hyper-threading provides and extream machine to host
lots of game servers. I have a similar setup there on Win2k3 and I can host
a solid 8 servers on my machine. Hope this helps!


From: "Edge100x" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
To: <[EMAIL PROTECTED]>
Subject: Re: [hlds] Bandwidth woes and where to colo?
Date: Fri, 4 Jun 2004 20:19:50 -0700

Do you mean single homed?

If so, then you are mistaken, theplanet actually buys from multiple
backbones.
But, if he got a server with them, then of course /he/ would be
single-homed.

-John

----- Original Message -----
From: "Shane Robinett" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, June 04, 2004 8:07 PM
Subject: Re: [hlds] Bandwidth woes and where to colo?


They are still both single honed solutions ----- Original Message ----- From: "Philipp G." <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, June 04, 2004 3:37 PM Subject: RE: [hlds] Bandwidth woes and where to colo?


The Planet and ServerMatrix, to my knowledge, are both operated by the same company, The Planet's bandwidth is more quality geared, while ServerMatrix more value, but don't get me wrong, ServerMatrix offers a great performance/price ratio with adequate hardware available for lease.


From: "Timothy Lynn" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
To: <[EMAIL PROTECTED]>
Subject: RE: [hlds] Bandwidth woes and where to colo?
Date: Thu, 3 Jun 2004 21:43:58 -0700

[EMAIL PROTECTED] wrote:
> OK, I am at an all time low. Life just doesn't get any worse then
> this. I have had to resort to a residential cable modem account
> because the business cable accounts are horribly over priced, and my
> phone lines are crap. I am majorly depressed.
>
> So, either Ooks Steaming Pile of  Crap dies, or I find some other
> place to host it. Any recommendations?

I know the other guys said The Planet, but this company is part of 'em,
and their dedicated server deals are definitely worth checking out.

http://www.servermatrix.com/servers.html

We went with one of these rather than colo. The hardware was comparable,
but we ended up with more bandwidth than the colo plans offered, and at
a cheaper price. Service and support have been awesome in the few months
we've been with 'em.

There was a weird temporary outage today though. Both Server Matrix and
The Planet fell off the face of the earth for a few minutes, then
everything came back. First outage we've had with 'em though.

--
Tim


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