Kerry Dorsey wrote:
Hence the flaw in their customer service. The element of surprise is a favorite ploy of code jockies to keep the "heat" off . It's the job of their management to insulate the customer from that lack of communication by squeezing the info out of the team. Keeping your customers appraised of progress isn't a hindrance, it's a necessity to conducting business.
Kerry
With a lot of things, yeah, but that changes with unreleased game development...
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- Bruce "Bahamut" Andrews
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