I wrote my comments because I do care about this game, and Valve in particular. If I didn't care, I would not have bothered to complain. I would have just blown them off, like a lot of players and server admins have already done. The forums are filled with frustration and contempt, and Valve should hear that it has reached this level of disatisfaction.
There are those of you on this list that believe in sugar coating a "Pollyanna" type of comment to Alfred as the most productive type of message. I disagree with that strategy once things reach a certain level of frustration. I have also thanked and praised Valve (here an in the Steam Forums) when they have done good things for this HL2-DM game.
I happen to believe that a small company like Valve needs to hear "point blank" when their actions (or inactions) are reaching such a significant level of dissatisfaction, so they can make the corrections. I do not expect anyone on this list playing CS to have much of anything to bitch about, since that is where they have spent all of their attention. My comments are not directed at any CS server admins, and because CS server admins & players are relatively happy with Valve, does not mean that the rest of us feel the same way.
It has been nearly 6 months since HL2-DM came out. There have been many problems and bugs, but no fixes other than the two blatant myg0t server crashing model and "te" exploits which were mainly done for CS, and only later extended to HL2-DM. It is because many of us have always held Valve in higher regard than most gaming companies that we are expressing our frustration, and how it affects our servers, and pointing to dwindling numbers.
In this last case, having a log address following the log on is an EXTREMELY common configuration, so for them to have missed that resulting in all of the crashed servers is shocking, and could have been easily preventable.
Some basic communication and approximate timelines for patches would alleviate the growing hostility, and waning player numbers. Issuing test patches to a trusted group of server admins before a general release would be an excellent idea, or if they want to maintain tighter control, we could give them a copy of all of the config and setup files that we are running.
----- Original Message ----- From: "Steve!" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Friday, April 15, 2005 6:34 AM Subject: Re: [hlds] Source Dedicated server update
Valve are one of the few companies that DO try, I'm sitting here with another Vivendi marketted title, and getting nothing helpful back in the way of customer support. > snip <
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