And the hardest part to this is balancing cost versus customer satisfaction.
The simple maths of whether it costs more to lose customers due to systems being non-redundant, versus outlaying for data-centre, infrastructure, internet links, etc costs - is what I am assuming they are doing right now. For most of our customers we have BC/ITSC of some sort to cope with this type of situation happening, as it can be very very costly to some organisations, depending on how important IT infrastructure is to them. It's the inevitable insurance policy situation: You are damned if you have it, and damned if you don't... Valve, if you want an Australian presence for your collection of STEAM servers (Colo or fully managed), let me know. I'm sure we can sort something out for you ;) Regards, Adam. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Whisper Sent: Tuesday, 19 December 2006 1:03 PM To: [email protected] Subject: Re: RE: RE: Re: [hlds] Post-outage thoughts -- [ Picked text/plain from multipart/alternative ] Actually he is right here We were all too stupid to ask whether this eventuality had been catered for by Valve. Well maybe some of you did, but I am embarrassed by the fact that this is a question I've never posed to Valve in the past, as I just ass u me 'ed Valve had dealt with it. Did anybody else bother to query what redundancy Valve had built into the STEAM network? By the looks of things, it is a question that Valve didn't really ask very hard of themselves either, but you live an learn I guess. BTW, it is not just the authentication servers that need to have geographic redundancy, the entire STEAM system and everything that relies on STEAM requires geographic redundancy. eg.VAC, DWP, Purchasing, Friends, hell even the Website and Forums if they want to do the job properly and any other systems that STEAM relies on to function correctly. On 12/19/06, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote: > > All I'm seeing is whining, pettiness, and monday morning quarterbacking. -- _______________________________________________ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds _______________________________________________ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
