Sounds like all but #2 support ticket would be useless in most any other host.
On Sat, Feb 20, 2010 at 10:21 PM, Matt Stanton < inflatablesoulm...@brothersofchaos.com> wrote: > Wouldn't that also mean that metamod plugins would require support > tickets? What if you need to add DFENS? > > On 2/20/2010 10:16 PM, Nicholas Hastings wrote: > > So what you're saying is that Hypernia won't let you put extensions on > > yourself and that you have to wait hours for them to update them instead? > > > > On 2/20/2010 9:26 PM, Josh Bost wrote: > > > >> To further my previous recommendation for Hypernia I would like to > >> note I have submitted 3 support tickets so far: > >> 1) Getting TF2 extensions added to the management panel to allow > >> PropHunt: Done in 3 hours, even though after sending in initial ticket > >> I had to get the server owner to send in a ticket allowing me to > >> request stuff for them. (They don't allow clients to uplaod .dll > >> files on their 'By the slot' servers) > >> 2) Getting them to allow me to have a 16-slot L4D2 server. Resolved > >> in 12 hours, though that was due to me sending the ticket and going to > >> bed :P actual respose to the first ticket was like 45 minutes. > >> 3) Getting L4Downtown updated. Done in an hour. > >> > >> Cheers, > >> > >> Joshua 'Dislexsick' Bost > >> > >> On Sun, Feb 21, 2010 at 4:41 AM, John<lists.va...@nuclearfallout.net> > wrote: > >> > >> > >>> Investigate the > >>> server performance and flexibility. Then, to see their response times > and > >>> knowledge levels, ask all of them questions about improving your > routing and > >>> server performance, plugin questions, and server configuration > questions > >>> through their support system, even if you already know the answers. > >>> Experiment with the control panel and different services. (If a company > >>> offers a free trial or money-back guarantee, you could also take > advantage > >>> of that, but a month would give you a longer view on server stability > and > >>> uptime.) > >>> > >>> The "three company" strategy is often used for interviews with > contractors, > >>> and it's a solid one. > >>> > >>> -John > >>> > >>> > >> _______________________________________________ > >> To unsubscribe, edit your list preferences, or view the list archives, > please visit: > >> http://list.valvesoftware.com/mailman/listinfo/hlds > >> > >> > >> > > _______________________________________________ > > To unsubscribe, edit your list preferences, or view the list archives, > please visit: > > http://list.valvesoftware.com/mailman/listinfo/hlds > > > > > _______________________________________________ > To unsubscribe, edit your list preferences, or view the list archives, > please visit: > http://list.valvesoftware.com/mailman/listinfo/hlds > _______________________________________________ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
