On Fri, 2002-11-29 at 10:49, Rene Luckow wrote: > I haven't tried about VAC, but I have written eric a couple of times, and git > answers within a day... dunno with VAC though.... > > I'll agree to the extend that the normal cs(l)user has no idea what VAC is, > and how it works, ppl still mail me to ask if I run the latest vac... on the > other hand, I don't know how the could have done it, if they had announced a > mail addy for ppl to write, they would have to hire a gazilion ppl to > answer... however, if you really haven't cheated you are determined enough to > write the company on your own...
And thats exactly it, I know too little about VAC what it does and doesnt do, to answer user questions myself. I also know how much I dislike it like when helpdesk staff give out my email address or email addresses of others in the NOC to users, who end up emailing me with problems that are not my department to answer. I do not want to go giving people erics email address to mail, unless he states to us, this is what he wishes to happen. Hence why I have been, and still am, asking VALVe on this list, for the official contact address/name/website/whatever they want to hand out, for contacting them regarding any false positive issues people are and may continue to have. Also I am suggesting that the place this info on the cstrike website, and their own (In an easily findable place). If you are going to provide a service which has the ability to affect so many people, you have to support it, its that simple. _______________________________________________ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds_linux
