banid 0.0 steamid pending
something like that.
Never ever do that. Do not ask for help by stating a "fact" an a vague way, saying "something like that". Nobody will be able to help you based on "something like that". If you are looking for help always make sure you get your facts right so that people can help you. Sorry for the rantishness, but I've seen this too many a time.
Could it be that you meant banid 0.0 STEAM_ID_PENDING ?
Do you have the banned.cfg executed in your autoexec.cfg file? How did you add this ban? It apparently happened when the player wan't authed, yet. Something not likely to occur unless you have some sort of automatic banning system that fired too early.
Florian.
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