Hi everyone, We are getting a lot of complaints the past few weeks from customers regarding this problem. They are begin disconnected after playing for a couple of minutes. The following error message is displayed.
==== You have been disconnected from the server. Reason: Error verifying STEAM UserID Ticket (server was unable to contact the authentication server) ==== This is happening on different servers, with different players. It is beginning to have an adverse effect on the popularity of the game server we host. Here is an example of a line we use to start one of our game servers. This particular customer has just send us an e-mail that he is currently experiencing this problem. ==== ./hlds_run -binary ./hlds_amd -game cstrike -autoupdate -secure +port 27015 +ip 1.2.3.4 +servercfgfile "server.cfg" +mapchangecfgfile "server.cfg" +maxplayers 16 +map de_dust ==== Restarting the server usually solves the problem for a short while. This lasts for about a day or less and then the problem has returned. Players are disconnected about five minutes after connecting. There is also the following error message in the console of the game server.. ==== [S_API FAIL] SteamAPI_Init() failed; unable to update local steamclient. Continuing with current version anyway. ==== All the necessary ports are open. This problem started occurring more frequently since December of last year. The amount of reported incidents keep increasing. Does anybody have a solutions for this problem? -- Met vriendelijke groet / With kind regards, Hans Vos _______________________________________________ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds_linux
