Hi everyone.
I got connection issues since the last few days between my servers
hosted at Online.net datacenter, and the SteamCMD server files download
servers
.
Every time I start an update, the download starts and then instantly
slows down to the point the download does not progress at all, and
finish with the following error (it is the same with all the game
servers I host)
Error! App '740' state is 0x402 after update job.
If I start update process again, it starts nearly where it failed, and
continue the update process the same way (fail after a few minutes with
only low progress)
I tried on two different servers, I fully wiped one of them and
installed a new OS version (something I now regret because I can not
install server files anymore), and the problem is still the same: right
after the download is starting, it stalls and fails after a few minutes,
with only 1% or 2% progress.
*One weird thing is that with a fresh SteamCMD install, there is
absolutely no problem to download SteamCMD updates before it starts the
update procedure, it goes fast and with no error everytime, but it is
only when the download part (of server files) is starting that it fails.*
Online.net support replied to me that with the test results I sent them
and the investigation they have done, the problem is on Valve's end, and
only a test from Valve's side can find what's going on.
Here are my two servers IP address 62.210.178.64 and 195.154.73.238. If
someone at Valve can investigate and run some network tests with my IPs
that would be great and maybe we can find a solution to this problem.
I host lot of servers and I can not upload files whenever an update is
coming. On a side note downloading server files from my ISP run smoothly
with no error.
I host servers since long years now and I'm pretty sure it is a
network/routing problem, but I can only trust my provider support
team,*and my only solution is to have someone who can run some test from
Valve's side*.
I'm available any time to bring anything Valve's people need to investigate.
I hope someone will be able to help. I'm waiting for replies from Valve.
PS: I tried with the classic Steam support but only answers I got were
"go to the discussion board we do not do support for servers" so this
mailing list is the last solution I found to have some help.
<https://console.online.net/fr/server/state/39644>
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