This may be because of the way you want to deactivate user.
I use form (not sure if it is the best way to do so) - if thats the
case check if all params are submited.


BTW
In my app there was some problems with new users after I added
inactive state. (Reset password emails were not send for example)
If It happens in your app you can try to do what i did.
To resolve that issue I set default state as active with after_create
callback.

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