Thats right, its deployed on Heroku.
The only thing I see in log/ is passenger.3000.log, and it does not contain 
any recent information.
And yes, I always get the custom error page :(
Bryan, It would be greatly appreciated if you could expand on your example 
using the code I'm using? I can't find any similar situations to learn from.

Tomkins.

On Tuesday, July 24, 2012 11:06:13 PM UTC+1, Matt jones wrote:
>
>
> On Jul 24, 2012, at 8:56 AM, tomkins wrote: 
>
> > Like I say I'm new to rails and I don't know how to get the actual error 
> or stacktrace. Our site uses its own error screen so it just says something 
> went wrong. 
>
> Wait - are you debugging this on a production server? :( 
>
> If so, then step 1 is definitely "get this running in development mode 
> locally". In dev mode, a crash will show a page detailing exactly what went 
> wrong and where. It's not always easy to read those traces at first, but 
> they're incredibly helpful when requesting help over mailing lists. 
>
> If the custom error page is still coming up in development mode, first 
> sack whoever's responsible for that idea. (joking) 
>
> In all seriousness, if you *must* debug in production you should be able 
> to find a stacktrace in log/production.log. 
>
> --Matt Jones 
>
>
>

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