Suzan,

It sound like you would be a great resource in making this happen. Now all we need to do is get a clear mandate from the board (important) and some programmers. When is the next board meeting? We should get this on the agenda.

Charlotte


Delivered-To: [email protected]
From: Suzan Reed <[email protected]>
To: Charlotte Wolter <[email protected]>
Date: Sat, 23 May 2015 16:24:50 -0700
User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:24.0) Gecko/20100101 Thunderbird/24.6.0 AquaMail/1.5.7.3 (build: 21070068) Subject: Re: [HOT] Fwd: step by step recipe for iD bug reporting (was: Problems saving in ID)
X-RR-Connecting-IP: 107.14.168.141:25
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Exactly what Charlotte said.

OSM and HOT are going through a monumental change. A huge influx of 3000, 4000 new to OSM people. We want them to continue to contribute and because we want them to stick around, we owe it to them to make everything about OSM and HOT as easy-to-use as possible.

Convoluted workflows requiring new login and passwords, searches, and instructions that are scattered, all of that has to change as we grow into this new sized, new era of "anyone can help". Anything we can do to make the experience intuitive and a no-brainer we need to do as good hosts. Either we welcome all these enthusiastic people, or we stay a small, insular, insider's club where diverse contributers find a difficult if not impossible terrain.

For now your instructions would be great on an interim page people get when reporting an issue, inbetween the Task Manager and Github.

Usability! We all need to think about how to make it easy! It's challenging and interesting to figure out the simpliest, easiest way to do something on the web!

As this is one of the things I do professionally, I would love to make a proposal through a sample website working on a team with programmers.

Thinking of Dan in Montana who left after one day because he was frustrated with OSM.

Suzan




On May 23, 2015 11:51:37 AM Charlotte Wolter <[email protected]> wrote:

Carl,

         It's very nice that you spelled out the steps, but
you're not getting it. We can't make ordinary mappers go
through those steps just to submit a problem report.
They need a link to a single page that has the words
"Problem Report" at the top. They fill in the blanks and
hit "Submit."
         Otherwise, we'll lose them. They'll just give up, and
we'll never know what issues are happening.

Charlotte



>Delivered-To: [email protected]
>Date: Sat, 23 May 2015 19:04:59 +0200
>From: Carl von Einem <[email protected]>
>Organization: www.einem.net
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>Subject: [HOT] step by step recipe for iD bug reporting (was: Problems
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>
>Charlotte Wolter wrote on 23.05.15 16:57:
>
> > This is my point exactly. Github works only for people who already
> > are "insiders," people who know how to use it. It doesn't work if you're
> > not used to it.
> > We need a simple Problem Report form on the web site. If the coders
> > want to use Github to solve the problem, fine. They're welcome to it. But
> > for us ordinary people, we need something in simple direct English.
> > By the way, there still are a couple of ongoing issues with iD
> > that no one seems to be tackling, despite reports on Github.
>
>I'm no coder and here is my step by step recipe for iD bug reporting:
>Visit https://github.com/ and "Sign up" (the platform is independent from
>OSM and HOT so you'll need to create a new account first). When
>successfully logged in just follow this procedure:
>1. on the upper left is a search bar ("Search GitHub"): type 'iD'
>and click "enter" on your keyboard
>2. in the list of search results click on "openstreetmap/iD" (should
>be the first item)
>3. click on "Issues" (navigation bar on the right)
>4. click on "New issue" (green button)
>5. choose a good title and write your problem description
>6. click on "Submit..."
>Done!
>_______________________________________________
>HOT mailing list <mailto:[email protected]>[email protected]
>https://lists.openstreetmap.org/listinfo/hot
>
>

Charlotte Wolter
927 18th Street Suite A
Santa Monica, California
90403
+1-310-597-4040
[email protected]
Skype: thetechlady



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Charlotte Wolter
927 18th Street Suite A
Santa Monica, California
90403
+1-310-597-4040
[email protected]
Skype: thetechlady



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