I responded and have kept up with the comments ion this topic for the past few days and I'm not surprised with what I've read. These printers are very sophisticated equipment. I'm constantly amazed with the quality and durability of such complex devices. I've been working with computers and printers in some fashion since 1970's and can remember when the largest computer on campus had 128K ferrite ring core. I programmed in FORTRAN and PL/1 compiler languages on punch cards. Although my experience with Epson drove me to HP I understand such complex devices are going to have problems, particularly in the hands of such a variety of users in the general public. I'm convinced many of the problems are the result of poor use. With so many printers and so many users there will be an incredible gamut of experiences. Fortunately, I've had great experience with HP tech support both telephonically, Internet and personal. The techs I've worked with have all, save one, been smart, knowledgeable, dedicated professionals who have gone the full mile to solve my printer problems. I've received follow-up calls after each fix. And I have an HP 5000uvps 42", Z3100 44", and B9180. Print quality and construction are both outstanding in my experience. Contrary to some of the comments I've read, IMHO the HP printers are far superior in construction than the Epsons (I've had no experience with Canon printers, but I use Canon camera equipment and I'd bet the printers are as reliable and well constructed as the cameras.) There are no perfect, worry, problem free printers. We just have to live with the frailties of the electronic age and keep the proper perspective regardless of the manufacturer.
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