Something is horribly wrong, but that something is not you. I recently went through this with my new Mac. I'm not sure why this isn't a bigger issue on this forum -- and why HP hasn't addressed the issue.

The help I found was here:

http://h41186.www4.hp.com/country/us/en/forums/tree_display.html? posting_id=80034&source=djoforumfd&c1=rss&forum_id=990

by Alan Wizemann on 2007-07-05
Okay - so after hunting and pecking I found a fix for Tiger and the new Sys Main Utility. Here is what you do.

In library/printers/HP/utilities/printer model data files

Edit this line in this file:
HP designjet 130nr.plist

line 35: change it to this
<string>HP designjet sys maint</string>

This makes it match the name HP gave it, and it works. Worked for me on an HP 130nr.

ENJOY!
He's a little sloppy with the directory and filename.

The directory is:

/Library/Printers/HP/Utilities/Printer Model Data Files/

The file is one of these:

hp designjet 130.plst
hp designjet 130nr.plst

I have the DesignJet 30n, so I changed this file:  hp designjet 30n.plst

Following the instructions in the post, my line 35 is now:

<string>HP designjet sys maint</string>

This fixed the problem for me.

If you do try it, you might want to save a copy of the original before editing it.

Cheers,
John

On Sep 22, 2007, at 10:56 PM, johnval27 wrote:

Hi,
I have just bought a Designjet 130 and yesterday installed the driver (Ver 3.3) from the CD.

BUT the System maintenance utility wont work, and when I click the icons on the desktop, I
get " Utility not found, please reinstall your software"

I have now upgraded the driver to 4.1 from the web, (3.3 was on the CD)

My OS is Mac OS10.4

The big question is.... How can I get a copy of System maintenance utility that works? It isn't included in the downloaded driver software 4.1, and I cant find it separately on HP's site.

Or... am I being a real dummy and doing something horribly wrong?

Thanks!
John Sibley




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