Tried calibrating HPPP paper, after the printer had been idle for several months and it returned an X, instead of the expected check mark, indicating calibration failed. Calibration printout shows magenta in second row of checkerboard squares but not in the third (should also be magenta). Dark magenta square also missing in the last row of squares (the one that shows grey gradients). The unusual part is that the Image Quality Diagnostic Page shows no issues at all. Printer panel indicates no cartridge, or print head issues. Ran deep cleaning and printhead alignment utilities, with no improvement. Installed a new magenta cartridge with same results and the magenta printhead is almost new (<250 pages). HP eMail Support, unresponsive. Stumped! Any insight/advise would be appreciated. JT
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