Hello,

On Oct 18 09:50 Aaron J Albright wrote (shortened):
> Would it be possible to get a step by step on these issues?

At the moment I am a bit short of time therefore only
a brief step by step -- feel free to ask for more details.

My AMD 64-bit test machine is "caps".
There is Suse Linux 10.1 installed but CUPS is updated
with a CUPS 1.2 version and I use hplip from
ftp://ftp.suse.com/pub/people/jsmeix/unsupported/hplip/10.1/RPMS
I am logged in as root and as normal user jsmeix.
The date on this machine is terrible wrong.
Too long lines are wrapped.
I added comments on lines which start with a '#'.
I have many other queues, therefore I "grep Officejet_7200_fax".
----------------------------------------------------------------------
caps:~ # date
Fri Apr 18 22:25:52 CEST 2003

caps:~ # rpm -q cups
cups-1.2.1-3.1

caps:~ # rpm -q hplip
hplip-1.6.10-0.1

caps:~ # lpstat -t | grep Officejet_7200_fax
device for Officejet_7200_fax: hpfax:/net/Officejet_7200_series?ip=10.10.100.100
Officejet_7200_fax accepting requests since Thu 17 Apr 2003 03:48:31 CEST
printer Officejet_7200_fax is idle.  enabled since Thu 17 Apr 2003 03:48:31 CEST

caps:~ # rm .hplip.conf

[EMAIL PROTECTED]:~> rm .hplip.conf

[EMAIL PROTECTED]:~> cat 
/usr/share/doc/packages/ghostscript/examples/colorcir.ps | lp 
-d Officejet_7200_fax -t firstfax 
request id is Officejet_7200_fax-170 (1 file(s))

caps:~ # cat /usr/share/doc/packages/ghostscript/examples/colorcir.ps | lp -d 
Officejet_7200_fax -t secondfax
request id is Officejet_7200_fax-171 (1 file(s))

[EMAIL PROTECTED]:~> cat 
/usr/share/doc/packages/ghostscript/examples/colorcir.ps | lp 
-d Officejet_7200_fax -t thirdfax
request id is Officejet_7200_fax-172 (1 file(s))

caps:~ # lpstat -t | grep Officejet_7200_fax
device for Officejet_7200_fax: hpfax:/net/Officejet_7200_series?ip=10.10.100.100
Officejet_7200_fax accepting requests since Fri 18 Apr 2003 22:06:56 CEST
printer Officejet_7200_fax now printing Officejet_7200_fax-172.  enabled since 
Fri 18 Apr 2003 22:06:56 CEST
Officejet_7200_fax-170  jsmeix            2048   Fri 18 Apr 2003 22:06:56 CEST
Officejet_7200_fax-171  root              2048   Fri 18 Apr 2003 22:07:42 CEST
Officejet_7200_fax-172  jsmeix            2048   Fri 18 Apr 2003 22:07:51 CEST

# Now the jobs stay in the queue until a user starts
# the hp-toolbox program and launches the HP faxing GUI.

# I start the hp-toolbox and launch the HP faxing GUI
# for the user which is not the owner of the first job:

caps:~ # hp-toolbox

HP Linux Imaging and Printing System (ver. 1.6.10)
HP Device Manager ver. 6.3

Copyright (c) 2003-6 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: No status available for device.

HP Linux Imaging and Printing System (ver. 1.6.10)
PC Sendfax Utility ver. 4.2

Copyright (c) 2003-6 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: Coverpages disabled. Reportlab not installed.

# No fax-job appears in the window of the HP faxing GUI.
# Nevertheless I keep it running.

# I start the hp-toolbox and launch the HP faxing GUI  
# for the user which is the owner of the first job:

[EMAIL PROTECTED]:~> hp-toolbox

HP Linux Imaging and Printing System (ver. 1.6.10)
HP Device Manager ver. 6.3

Copyright (c) 2003-6 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: No status available for device.

HP Linux Imaging and Printing System (ver. 1.6.10)
PC Sendfax Utility ver. 4.2

Copyright (c) 2003-6 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: Coverpages disabled. Reportlab not installed.

# Now all fax jobs appear in the the windows of the
# HP faxing GUIs:
# In the HP faxing GUI of jsmeix the jobs "firstfax" and
# "thirdfax" appear.
# In the HP faxing GUI of root the job "secondfax" appears.

# Now I could actually fax them but instead I simply close
# the HP faxing GUIs and the hp-toolbox for both users.
# I only click [Close] in the HP faxing GUI
# and "Device -> Exit" in the hp-toolbox.

# All fax jobs are no longer in the CUPS queue:

caps:~ # lpstat -t | grep Officejet_7200_fax
device for Officejet_7200_fax: hpfax:/net/Officejet_7200_series?ip=10.10.100.100
Officejet_7200_fax accepting requests since Fri 18 Apr 2003 22:14:29 CEST
printer Officejet_7200_fax is idle.  enabled since Fri 18 Apr 2003 22:14:29 CEST

caps:~ # lpstat -W completed | grep Officejet_7200_fax
Officejet_7200_fax-171  root              2048   Fri 18 Apr 2003 22:07:42 CEST

[EMAIL PROTECTED]:~> lpstat -W completed | grep Officejet_7200_fax
Officejet_7200_fax-170  jsmeix            2048   Fri 18 Apr 2003 22:06:56 CEST
Officejet_7200_fax-172  jsmeix            2048   Fri 18 Apr 2003 22:07:51 CEST

# The jobs are done for the CUPS printing system.

# When I re-start hp-toolbox and the HP faxing GUI for both users
# there is also no longer any fax job.
----------------------------------------------------------------------

Kind Regards
Johannes Meixner
-- 
SUSE LINUX Products GmbH, Maxfeldstrasse 5      Mail: [EMAIL PROTECTED]
90409 Nuernberg, Germany                    WWW: http://www.suse.de/

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