[Hplip-help] Re: Trying to fax using Photosmart 3310

Mon, 01 May 2006 13:45:01 -0700 

Bjørn T Johansen wrote:

Here is the log file...
Btw, does the file that I am going to send has to be of a special type or can 
it be any kind of text file?



If you print (fax) the file from an application, any file format is 
possible. If you add the file into the hp-sendfax UI directly, only 
files that CUPS can handle are possible. To see this list, look at this 
file:


$ cat /etc/cups/mime.convs


The new version of HPLIP (0.9.11, due out soon) has a button that will 
show this info to you directly.


-Don





D [01/May/2006:18:01:00 +0200] AcceptClient: 5 from localhost:631.
D [01/May/2006:18:01:00 +0200] ReadClient: 5 POST / HTTP/1.1
D [01/May/2006:18:01:00 +0200] ProcessIPPRequest: 5 status_code=1
D [01/May/2006:18:01:00 +0200] AcceptClient: 7 from localhost:631.
D [01/May/2006:18:01:00 +0200] ReadClient: 7 POST / HTTP/1.1
D [01/May/2006:18:01:00 +0200] ProcessIPPRequest: 7 status_code=1
D [01/May/2006:18:01:01 +0200] AcceptClient: 8 from localhost:631.
D [01/May/2006:18:01:01 +0200] ReadClient: 8 POST / HTTP/1.1
D [01/May/2006:18:01:01 +0200] ProcessIPPRequest: 8 status_code=1
D [01/May/2006:18:01:05 +0200] AcceptClient: 9 from localhost:631.
D [01/May/2006:18:01:05 +0200] ReadClient: 9 POST / HTTP/1.1
D [01/May/2006:18:01:05 +0200] ProcessIPPRequest: 9 status_code=1
D [01/May/2006:18:01:06 +0200] AcceptClient: 10 from localhost:631.
D [01/May/2006:18:01:06 +0200] ReadClient: 10 POST / HTTP/1.1
D [01/May/2006:18:01:06 +0200] ProcessIPPRequest: 10 status_code=1
D [01/May/2006:18:01:06 +0200] AcceptClient: 11 from localhost:631.
D [01/May/2006:18:01:06 +0200] ReadClient: 11 POST / HTTP/1.1
D [01/May/2006:18:01:06 +0200] ProcessIPPRequest: 11 status_code=1
D [01/May/2006:18:01:07 +0200] ReadClient: 9 POST / HTTP/1.1
D [01/May/2006:18:01:07 +0200] ProcessIPPRequest: 9 status_code=1
D [01/May/2006:18:01:24 +0200] AcceptClient: 12 from localhost:631.
D [01/May/2006:18:01:24 +0200] ReadClient: 12 POST / HTTP/1.1
D [01/May/2006:18:01:24 +0200] ProcessIPPRequest: 12 status_code=0
D [01/May/2006:18:01:24 +0200] ReadClient: 12 GET /printers/hp_fax.ppd HTTP/1.1
D [01/May/2006:18:01:24 +0200] SendFile: 12 file=13
D [01/May/2006:18:01:25 +0200] AcceptClient: 13 from localhost:631.
D [01/May/2006:18:01:25 +0200] ReadClient: 13 POST / HTTP/1.1
D [01/May/2006:18:01:25 +0200] ProcessIPPRequest: 13 status_code=1
D [01/May/2006:18:01:25 +0200] ReadClient: 9 POST / HTTP/1.1
D [01/May/2006:18:01:25 +0200] ProcessIPPRequest: 9 status_code=1
D [01/May/2006:18:01:25 +0200] ReadClient: 9 POST / HTTP/1.1
D [01/May/2006:18:01:25 +0200] ProcessIPPRequest: 9 status_code=1
D [01/May/2006:18:01:26 +0200] ReadClient: 12 POST /printers/hp_fax HTTP/1.1
D [01/May/2006:18:01:26 +0200] print_job: auto-typing file...
D [01/May/2006:18:01:26 +0200] print_job: request file type is text/plain.
D [01/May/2006:18:01:26 +0200] check_quotas: requesting-user-name = 'bjorntj'
D [01/May/2006:18:01:26 +0200] print_job: requesting-user-name = 'bjorntj'
D [01/May/2006:18:01:26 +0200] Adding default job-sheets values "none,none"...
I [01/May/2006:18:01:26 +0200] Adding start banner page "none" to job 187.
I [01/May/2006:18:01:26 +0200] Adding end banner page "none" to job 187.
I [01/May/2006:18:01:26 +0200] Job 187 queued on 'hp_fax' by 'bjorntj'.
D [01/May/2006:18:01:26 +0200] Job 187 hold_until = 0
D [01/May/2006:18:01:26 +0200] StartJob(187, 0x552800)
D [01/May/2006:18:01:26 +0200] StartJob() id = 187, file = 0/1
D [01/May/2006:18:01:26 +0200] job-sheets=none,none
D [01/May/2006:18:01:26 +0200] banner_page = 0
D [01/May/2006:18:01:26 +0200] StartJob: argv = "hp_fax","187","bjorntj","(file 
1)","1","prettyprint","/var/spool/cups/d00187-001"
D [01/May/2006:18:01:26 +0200] StartJob: 
envp[0]="PATH=/usr/lib64/cups/filter:/bin:/usr/bin"
D [01/May/2006:18:01:26 +0200] StartJob: envp[1]="SOFTWARE=CUPS/1.1"
D [01/May/2006:18:01:26 +0200] StartJob: envp[2]="USER=root"
D [01/May/2006:18:01:26 +0200] StartJob: envp[3]="CHARSET=iso-8859-1"
D [01/May/2006:18:01:26 +0200] StartJob: envp[4]="LANG=en"
D [01/May/2006:18:01:26 +0200] StartJob: envp[5]="PPD=/etc/cups/ppd/hp_fax.ppd"
D [01/May/2006:18:01:26 +0200] StartJob: envp[6]="CUPS_SERVERROOT=/etc/cups"
D [01/May/2006:18:01:26 +0200] StartJob: envp[7]="RIP_MAX_CACHE=8m"
D [01/May/2006:18:01:26 +0200] StartJob: envp[8]="TMPDIR=/var/spool/cups/tmp"
D [01/May/2006:18:01:26 +0200] StartJob: envp[9]="CONTENT_TYPE=text/plain"
D [01/May/2006:18:01:26 +0200] StartJob: 
envp[10]="DEVICE_URI=hpfax:/net/Photosmart_3300_series?ip=10.1.1.250"
D [01/May/2006:18:01:26 +0200] StartJob: envp[11]="PRINTER=hp_fax"
D [01/May/2006:18:01:26 +0200] StartJob: envp[12]="CUPS_DATADIR=/usr/share/cups"
D [01/May/2006:18:01:26 +0200] StartJob: 
envp[13]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [01/May/2006:18:01:26 +0200] StartJob: envp[14]="CUPS_SERVER=localhost"
D [01/May/2006:18:01:26 +0200] StartJob: envp[15]="IPP_PORT=631"
D [01/May/2006:18:01:26 +0200] StartJob: statusfds = [ 14 15 ]
D [01/May/2006:18:01:26 +0200] StartJob: filterfds[1] = [ 16 -1 ]
D [01/May/2006:18:01:26 +0200] StartJob: filter = 
"/usr/lib64/cups/filter/texttops"
D [01/May/2006:18:01:26 +0200] StartJob: filterfds[0] = [ 17 18 ]
D [01/May/2006:18:01:26 +0200] start_process("/usr/lib64/cups/filter/texttops", 
0x7fffffb97100, 0x7fffffb962e0, 16, 18, 15)
I [01/May/2006:18:01:26 +0200] Started filter /usr/lib64/cups/filter/texttops 
(PID 25407) for job 187.
D [01/May/2006:18:01:26 +0200] StartJob: filter = 
"/usr/lib64/cups/filter/pstops"
D [01/May/2006:18:01:26 +0200] StartJob: filterfds[1] = [ 16 19 ]
D [01/May/2006:18:01:26 +0200] start_process("/usr/lib64/cups/filter/pstops", 
0x7fffffb97100, 0x7fffffb962e0, 17, 19, 15)
I [01/May/2006:18:01:26 +0200] Started filter /usr/lib64/cups/filter/pstops 
(PID 25408) for job 187.
D [01/May/2006:18:01:26 +0200] StartJob: filter = 
"/usr/lib64/cups/filter/foomatic-rip"
D [01/May/2006:18:01:26 +0200] StartJob: filterfds[0] = [ 17 18 ]
D [01/May/2006:18:01:26 +0200] 
start_process("/usr/lib64/cups/filter/foomatic-rip", 0x7fffffb97100, 
0x7fffffb962e0, 16, 18, 15)
I [01/May/2006:18:01:26 +0200] Started filter 
/usr/lib64/cups/filter/foomatic-rip (PID 25409) for job 187.
D [01/May/2006:18:01:26 +0200] StartJob: backend = 
"/usr/lib64/cups/backend/hpfax"
D [01/May/2006:18:01:26 +0200] StartJob: filterfds[1] = [ -1 16 ]
D [01/May/2006:18:01:26 +0200] start_process("/usr/lib64/cups/backend/hpfax", 
0x7fffffb97100, 0x7fffffb962e0, 17, 16, 15)
I [01/May/2006:18:01:26 +0200] Started backend /usr/lib64/cups/backend/hpfax 
(PID 25410) for job 187.
D [01/May/2006:18:01:26 +0200] ProcessIPPRequest: 12 status_code=0
D [01/May/2006:18:01:26 +0200] [Job 187] Page = 0x0; 0,0 to 0,0
E [01/May/2006:18:01:26 +0200] PID 25407 stopped with status 0!
D [01/May/2006:18:01:26 +0200] [Job 187] Page = 0x0; 0,0 to 0,0
E [01/May/2006:18:01:26 +0200] [Job 187] Empty print file!
E [01/May/2006:18:01:26 +0200] PID 25408 stopped with status 1!
D [01/May/2006:18:01:26 +0200] [Job 187]  [ERROR]: Unable to set locale.
D [01/May/2006:18:01:26 +0200] [Job 187] perl: warning: Setting locale failed.
D [01/May/2006:18:01:26 +0200] [Job 187] perl: warning: Please check that your 
locale settings:
D [01/May/2006:18:01:26 +0200] [Job 187] LANGUAGE = (unset),
D [01/May/2006:18:01:26 +0200] [Job 187] LC_ALL = (unset),
D [01/May/2006:18:01:26 +0200] [Job 187] LANG = "en"
D [01/May/2006:18:01:26 +0200] [Job 187] are supported and installed on your 
system.
D [01/May/2006:18:01:26 +0200] [Job 187] perl: warning: Falling back to the standard 
locale ("C").
D [01/May/2006:18:01:27 +0200] [Job 187] hpfax: 
URI=hpfax:/net/Photosmart_3300_series?ip=10.1.1.250, Printer=hp_fax, Job 
ID=187, User=bjorntj, Title=(file 1), Copies=1, Options=prettyprint
D [01/May/2006:18:01:27 +0200] [Job 187] hpfax: User home=/home/bjorntj, 
Uid=1000, Gid=100
D [01/May/2006:18:01:27 +0200] [Job 187] hpfax: Output 
file=/home/bjorntj/hpfax-187.g3 (177)
D [01/May/2006:18:01:27 +0200] [Job 187] foomatic-rip version $Revision: 
3.43.2.6 $ running...
D [01/May/2006:18:01:27 +0200] [Job 187] Parsing PPD file ...
D [01/May/2006:18:01:27 +0200] [Job 187] *cupsFilter: 
"application/vnd.cups-postscript 0 foomatic-rip"
D [01/May/2006:18:01:27 +0200] [Job 187] Added option ColorSpace
D [01/May/2006:18:01:27 +0200] [Job 187] Added option ImageableArea
D [01/May/2006:18:01:27 +0200] [Job 187] Added option PaperDimension
D [01/May/2006:18:01:27 +0200] [Job 187] Added option PageSize
D [01/May/2006:18:01:27 +0200] [Job 187] Added option Quality
D [01/May/2006:18:01:27 +0200] [Job 187] Added option Encoding
D [01/May/2006:18:01:27 +0200] [Job 187] Seetings for "PageSize" and 
"PageRegion" are different:
D [01/May/2006:18:01:27 +0200] [Job 187] PageSize: A4
D [01/May/2006:18:01:27 +0200] [Job 187] PageRegion:
D [01/May/2006:18:01:27 +0200] [Job 187] Using the "PageSize" value "A4", for 
both.
D [01/May/2006:18:01:27 +0200] [Job 187]
D [01/May/2006:18:01:27 +0200] [Job 187] Parameter Summary
D [01/May/2006:18:01:27 +0200] [Job 187] -----------------
D [01/May/2006:18:01:27 +0200] [Job 187]
D [01/May/2006:18:01:27 +0200] [Job 187] Spooler: cups
D [01/May/2006:18:01:27 +0200] [Job 187] Printer: hp_fax
D [01/May/2006:18:01:27 +0200] [Job 187] PPD file: /etc/cups/ppd/hp_fax.ppd
D [01/May/2006:18:01:27 +0200] [Job 187] Printer model: HPLIP Fax
D [01/May/2006:18:01:27 +0200] [Job 187] Job title: file 1
D [01/May/2006:18:01:27 +0200] [Job 187] File(s) to be printed:
D [01/May/2006:18:01:27 +0200] [Job 187] <STDIN>
D [01/May/2006:18:01:27 +0200] [Job 187]
D [01/May/2006:18:01:27 +0200] [Job 187] Pondering option 'prettyprint'
D [01/May/2006:18:01:27 +0200] [Job 187] Unknown boolean option "prettyprint".
D [01/May/2006:18:01:27 +0200] [Job 187]
D [01/May/2006:18:01:27 +0200] [Job 187] 
================================================
D [01/May/2006:18:01:27 +0200] [Job 187]
D [01/May/2006:18:01:27 +0200] [Job 187] File: <STDIN>
D [01/May/2006:18:01:27 +0200] [Job 187]
D [01/May/2006:18:01:27 +0200] [Job 187] 
================================================
D [01/May/2006:18:01:27 +0200] [Job 187]
D [01/May/2006:18:01:27 +0200] [Job 187] Reading PostScript input ...
D [01/May/2006:18:01:27 +0200] [Job 187]
D [01/May/2006:18:01:27 +0200] [Job 187] Job does not start with "%!", is it 
PostScript?
D [01/May/2006:18:01:27 +0200] [Job 187] Starting file converter
D [01/May/2006:18:01:27 +0200] [Job 187]
D [01/May/2006:18:01:27 +0200] [Job 187] Starting converter for non-PostScript 
files
D [01/May/2006:18:01:27 +0200] [Job 187] tail process done reading data from 
STDIN
D [01/May/2006:18:01:27 +0200] [Job 187] KID2 finished
D [01/May/2006:18:01:27 +0200] [Job 187] file converter PID kid2=25412
D [01/May/2006:18:01:27 +0200] [Job 187] Page = 0x0; 0,0 to 0,0
D [01/May/2006:18:01:27 +0200] [Job 187] Page = 0x0; 0,0 to 0,0
E [01/May/2006:18:01:27 +0200] [Job 187] Empty print file!
D [01/May/2006:18:01:27 +0200] [Job 187] file converter return value: 1
D [01/May/2006:18:01:27 +0200] [Job 187] file converter received signal: 1
D [01/May/2006:18:01:27 +0200] [Job 187] Process dying with "The file converter 
command line returned an unrecognized error code 1.", exit stat: 1
D [01/May/2006:18:01:27 +0200] [Job 187] The file converter command line 
returned an unrecognized error code 1.
D [01/May/2006:18:01:27 +0200] [Job 187]
D [01/May/2006:18:01:27 +0200] [Job 187] Job does not start with "%!", is it 
PostScript?
D [01/May/2006:18:01:27 +0200] [Job 187] Starting file converter
D [01/May/2006:18:01:27 +0200] [Job 187] Process dying with "File conversion filter 
probably crashed", exit stat: 3
D [01/May/2006:18:01:27 +0200] [Job 187] File conversion filter probably crashed
E [01/May/2006:18:01:27 +0200] PID 25409 stopped with status 3!
D [01/May/2006:18:01:27 +0200] [Job 187] hpfax: Wrote 0 bytes
D [01/May/2006:18:01:27 +0200] [Job 187] hpfax [ERROR]: No data!
E [01/May/2006:18:01:27 +0200] PID 25410 stopped with status 1!
D [01/May/2006:18:01:27 +0200] UpdateJob: job 187, file 0 is complete.
D [01/May/2006:18:01:27 +0200] StopJob: id = 187, force = 0
I [01/May/2006:18:01:27 +0200] Saving printers.conf...
D [01/May/2006:18:01:27 +0200] StopJob: printer state is 5
D [01/May/2006:18:01:31 +0200] ReadClient: 9 POST / HTTP/1.1
D [01/May/2006:18:01:31 +0200] ProcessIPPRequest: 9 status_code=1
D [01/May/2006:18:02:01 +0200] ReadClient: 9 POST / HTTP/1.1
D [01/May/2006:18:02:01 +0200] ProcessIPPRequest: 9 status_code=1
D [01/May/2006:18:02:15 +0200] AcceptClient: 14 from localhost:631.
D [01/May/2006:18:02:15 +0200] ReadClient: 14 POST / HTTP/1.1
D [01/May/2006:18:02:15 +0200] ProcessIPPRequest: 14 status_code=0
D [01/May/2006:18:02:15 +0200] ReadClient: 14 POST / HTTP/1.1
D [01/May/2006:18:02:15 +0200] ProcessIPPRequest: 14 status_code=0
D [01/May/2006:18:02:15 +0200] CloseClient: 14
D [01/May/2006:18:02:31 +0200] ReadClient: 9 POST / HTTP/1.1
D [01/May/2006:18:02:31 +0200] ProcessIPPRequest: 9 status_code=1
D [01/May/2006:18:02:57 +0200] ReadClient: 12 POST / HTTP/1.1
D [01/May/2006:18:02:57 +0200] ProcessIPPRequest: 12 status_code=1
D [01/May/2006:18:02:57 +0200] ReadClient: 12 POST /jobs/ HTTP/1.1
D [01/May/2006:18:02:57 +0200] CancelJob: id = 187
I [01/May/2006:18:02:57 +0200] Job 187 was cancelled by 'bjorntj'.
D [01/May/2006:18:02:57 +0200] ProcessIPPRequest: 12 status_code=0
D [01/May/2006:18:03:01 +0200] ReadClient: 9 POST / HTTP/1.1
D [01/May/2006:18:03:01 +0200] ProcessIPPRequest: 9 status_code=1
D [01/May/2006:18:03:03 +0200] CloseClient: 10
D [01/May/2006:18:03:03 +0200] CloseClient: 11
D [01/May/2006:18:03:03 +0200] CloseClient: 12
D [01/May/2006:18:03:03 +0200] CloseClient: 13
D [01/May/2006:18:03:05 +0200] CloseClient: 5
D [01/May/2006:18:03:05 +0200] CloseClient: 7
D [01/May/2006:18:03:05 +0200] CloseClient: 8
D [01/May/2006:18:03:05 +0200] CloseClient: 9



BTJ

On Mon, 1 May 2006 08:57:03 -0700
"Cauligi, Raghothama S" <[EMAIL PROTECTED]> wrote:



The first error message indicates something went wrong during rendering. Please
view the cups error log file (if you set LogLevel to debug in cups config file 
you will see greater info).
If you don't see anything obvious, post the log file.
Thanks

Raghu 


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Albright, Aaron Sent: Monday, May 01, 2006 8:27 AM
To: [email protected]
Subject: [Hplip-help] Re: Trying to fax using Photosmart 3310

What distro are you using?  I've tested the Photosmart 3310 extensively and fax 
should be working with no
problems.

Thanks!

Aaron

Bjørn T Johansen wrote:


I am trying send a fax using hp-sendfax, but when I press send it 
takes a minute or two, then I get Error sending fax and the following is written in my console..:


sendfax [ERROR]: Timeout waiting for rendering. Canceling job #183...
sendfax [ERROR]: Error, aborting.


And in the CUPS web admin, I see that the fax queue is stopped with an error that says: Empty print file! 
and I have to start the queue again...



Am I doing something wrong or what am I missing?


Regards,

BTJ





-------------------------------------------------------
Using Tomcat but need to do more? Need to support web services, security?
Get stuff done quickly with pre-integrated technology to make your job easier 
Download IBM WebSphere
Application Server v.1.0.1 based on Apache Geronimo
http://sel.as-us.falkag.net/sel?cmd=lnk&kid=120709&bid=263057&dat=121642
_______________________________________________ HPLIP-Help mailing list
[email protected]
https://lists.sourceforge.net/lists/listinfo/hplip-help


-------------------------------------------------------
Using Tomcat but need to do more? Need to support web services, security?
Get stuff done quickly with pre-integrated technology to make your job easier
Download IBM WebSphere Application Server v.1.0.1 based on Apache Geronimo
http://sel.as-us.falkag.net/sel?cmd=lnk&kid0709&bid&3057&dat1642
_______________________________________________
HPLIP-Help mailing list
[email protected]
https://lists.sourceforge.net/lists/listinfo/hplip-help




-------------------------------------------------------
Using Tomcat but need to do more? Need to support web services, security?
Get stuff done quickly with pre-integrated technology to make your job easier
Download IBM WebSphere Application Server v.1.0.1 based on Apache Geronimo
http://sel.as-us.falkag.net/sel?cmd=k&kid0709&bid&3057&dat1642




-------------------------------------------------------
Using Tomcat but need to do more? Need to support web services, security?
Get stuff done quickly with pre-integrated technology to make your job easier
Download IBM WebSphere Application Server v.1.0.1 based on Apache Geronimo
http://sel.as-us.falkag.net/sel?cmd=lnk&kid=120709&bid=263057&dat=121642
_______________________________________________
HPLIP-Help mailing list
[email protected]
https://lists.sourceforge.net/lists/listinfo/hplip-help






















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