Can you capture the syslog during a scan and send the output?
Are you using a usb hub?
Aaron
pragun goyal wrote:
I have compiled and installed hplip-0.9.11 along with the patch 0.9.11-2
successfully.
The printing is functional but, scanning is not.
Os debian 3.1_r1 (sarge)
relevent part of dmesg says:
the error given by scanimage is
-------------------------------------------
scanimage: open of device
hpaio:/usb/PSC_1400_series?serial=MY5BSCC26704BM failed: Error during
device I/O
------------------------------------------------------------------
hub.c: new USB device 00:1f.2-2, assigned address 4
printer.c: usblp0: USB Bidirectional printer dev 4 if 1 alt 0 proto 2
vid 0x03F0 pid 0x4D11
ppdev0: registered pardevice
ppdev0: unregistered pardevice
ppdev1: claim the port first
ppdev2: claim the port first
printer.c: usblp0: removed
---------------------------------------------------------------------
hp-info gives
-----------------------------------------------------------
Using device: hp:/usb/PSC_1400_series?serial=MY5BSCC26704BM
hp:/usb/PSC_1400_series?serial=MY5BSCC26704BM
Device Parameters (dynamic data):
Parameter Value(s)
----------------------------
----------------------------------------------------------
3bit-status-code 24
3bit-status-name NoFault
agent1-ack False
agent1-desc Black cartridge
agent1-dvc 0
agent1-health 0
agent1-health-desc Good/OK
agent1-hp-ink False
agent1-id 9
agent1-kind 3
agent1-known False
agent1-level 91
agent1-level-trigger 0
agent1-sku 21 (C9351A)
agent1-type 1
agent1-virgin False
agent2-ack False
agent2-desc Tri-color cartridge
agent2-dvc 0
agent2-health 0
agent2-health-desc Good/OK
agent2-hp-ink False
agent2-id 10
agent2-kind 3
agent2-known False
agent2-level 94
agent2-level-trigger 0
agent2-sku 22 (C9352A)
agent2-type 2
agent2-virgin False
back-end hp
cups-printer PSC-1400
cups-uri
hp:/usb/PSC_1400_series?serial=MY5BSCC26704BM
dev-file
device-state 1
device-uri
hp:/usb/PSC_1400_series?serial=MY5BSCC26704BM
deviceid MFG:HP;MDL:PSC 1400
series;CMD:LDL,MLC,PML,DYN;CLS:PRINTER;1284.4DL:4d,4e,1;SN
:MY5BSCC26704BM;S:0380008000020020032c148005bc250005e;Z:00
7;
duplexer 0
error-state 5
host
in-tray1 True
in-tray2 False
is-hp True
media-path 2
panel 0
panel-line1
panel-line2
photo-tray 0
port 1
r 0
revision 3
rg 000
rr 000000
rs 000000000
scan-uri
hpaio:/usb/PSC_1400_series?serial=MY5BSCC26704BM
serial MY5BSCC26704BM
status-code 1003
status-desc Turning off.
supply-door 0
top-door 1
Model Parameters (static data):
Parameter Value(s)
----------------------------
----------------------------------------------------------
align-type 6
case-model-model1 PSC 1401
case-model-model2 PSC 1402
case-model-model3 PSC 1410
case-model-model4 PSC 1410v
case-model-model5 PSC 1410xi
case-model-model6 PSC 1417
clean-type 2
color-cal-type 0
copy-type 0
embedded-server-type 0
fax-type 0
icon psc_1100_series.png
io-control 0
io-mfp-mode 2
io-mode 1
io-scan-port 0
io-support 2
linefeed-cal-type 0
model PSC_1400_series
model-ui HP PSC 1400 series
panel-check-type 0
pcard-type 0
pq-diag-type 0
r0-agent1-kind 3
r0-agent1-sku 21 (C9351A)
r0-agent1-type 1
r0-agent2-kind 3
r0-agent2-sku 22 (C9352A)
r0-agent2-type 2
scan-type 1
status-type 2
support-type 2
tech-class DJ3320
tech-type 2
-------------------------------------------------------------
scanimage -L says:
--------------------------------------------------------------
device `hpaio:/usb/PSC_1400_series?serial=MY5BSCC26704BM' is a hp
PSC_1400_series multi-function peripheral
--------------------------------------------------------------
sane-find-scanner says:
--------------------------------------------------------------
found USB scanner (vendor=0x03f0, product=0x4d11) at libusb:001:006
----------------------------------------------------------------
scanimage gives this error:
------------------------------------------------------
scanimage: open of device
hpaio:/usb/PSC_1400_series?serial=MY5BSCC26704BM failed: Error during
device I/O
------------------------------------------------------
even if i assume root status the error remains.
Please help me getting my psc work on linux.
-------------------------------------------------------
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