/var/log/messages doesn't show anything but in /var/log/syslog It shows: Nov 17 00:36:00 dijkstra hpiod: no JetDirect support enabled Nov 17 00:36:00 dijkstra hpiod: unable to read System::MakeUriFromIP Nov 17 00:36:00 dijkstra python: hp-makeuri[12814] error: Device not found
Mathieu Bouillaguet Aaron J Albright a écrit : > Can you run: > > tail -f /var/log/messages > > and then run hp-makeuri and post any errors on the /var/log/messages? > > Thanks! > > Aaron > > mathieu bouillaguet wrote: >> I use slackware 11.0. My router-firewall doesn't filter inside my >> network. Look at the output of nmap on the printer: >> nmap -sT <hostname> >> Not shown: 1677 closed ports >> PORT STATE SERVICE >> 80/tcp open http >> 139/tcp open netbios-ssn >> 9100/tcp open jetdirect >> >> I wasn't there when it first stops working, It was another person who >> was using the computer. But this person is a novice. I havn't rebooted >> since a long time and I prefer not to do so. I really don't know what >> happenned. >> >> Mathieu Bouillaguet. >> >> Aaron J Albright a écrit : >>> Okay. Well everything seems okay (except LSB) what distro are you >>> using? >>> >>> SNMP is working (tested that with snmpwalk). You can ping the printer. >>> You restarted everything. It 'should' be working. Did you install a >>> firewall or something that might be effecting port 9100? Has your >>> configuration changed at all from when it was working to now? >>> >>> A >>> >>> mathieu bouillaguet wrote: >>>> hp-check: >>>> >>>> HP Linux Imaging and Printing System (ver. 1.6.9) >>>> Dependency/Version Check Utility ver. 3.1 >>>> >>>> Copyright (c) 2003-6 Hewlett-Packard Development Company, LP >>>> This software comes with ABSOLUTELY NO WARRANTY. >>>> This is free software, and you are welcome to distribute it >>>> under certain conditions. See COPYING file for more details. >>>> >>>> Basic system info... >>>> --> Linux dijkstra 2.6.17.13 #1 Sun Sep 10 15:09:28 CEST 2006 i686 >>>> athlon-4 i386 GNU/Linux >>>> >>>> Currently installed version... >>>> --> OK, HPLIP 1.6.9 currently installed. >>>> >>>> HPLIP running? >>>> --> Yes, HPLIP is running (OK). >>>> >>>> HPOJ running? >>>> --> No, HPOJ is not running (OK). >>>> >>>> Checking Python version... >>>> --> OK, version 2.4.3 installed >>>> >>>> Checking for dependency 'libcrypto (libcrypto - OpenSSL cryptographic >>>> library)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'gcc (gcc - GNU Project C and C++ >>>> Compiler)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'sane (SANE - Scanning library)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'gs (GhostScript - PostScript and PDF language >>>> interpreter and previewer)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'libjpeg (libjpeg - JPEG library)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'libpthread (libpthread - POSIX threads >>>> library)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'make (make - GNU make utility to maintain >>>> groups of programs)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'python-devel (python-devel - Python >>>> development >>>> files)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'reportlab (Reportlab - PDF library for >>>> Python)'... >>>> error: Not found! >>>> >>>> Checking for dependency 'pyqt (PyQt - Qt interface for Python)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'cups-devel (cups-devel- Common Unix Printing >>>> System development files)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'ppdev (ppdev - Parallel port support kernel >>>> module.)'... >>>> error: Not found! >>>> >>>> Checking for dependency 'libusb (libusb - USB library)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'scanimage (scanimage - Shell scanning >>>> program)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'libnetsnmp-devel (libnetsnmp-devel - SNMP >>>> networking library development files)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'python2x (Python 2.2 or greater - Python >>>> programming language)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'lsb (LSB - Linux Standard Base support)'... >>>> error: Not found! >>>> >>>> Checking for dependency 'xsane (xsane - Graphical scanner frontend for >>>> SANE)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'cups (cups - Common Unix Printing System)'... >>>> --> OK, found. >>>> >>>> Checking for dependency 'python23 (Python 2.3 or greater - Required >>>> for >>>> fax functionality)'... >>>> --> OK, found. >>>> >>>> Checking existing CUPS queues... >>>> Print Device URI HPLIP Installed? >>>> er >>>> ----- ----------------- -------------------- >>>> Knuth parallel:/dev/lp0 No >>>> note: Any CUPS queues that are not 'HPLIP Installed', must be >>>> installed >>>> note: with the 'hp:' or 'hpfax:' backends to have them work in HPLIP. >>>> Refer >>>> note: to the install instructions on http://hplip.sourceforge.net for >>>> more help. >>>> >>>> If any errors or warnings were reported, please refer to the >>>> installation instructions at: >>>> http://hplip.sourceforge.net/install/index.html >>>> >>>> Utilities's versions are at hte beginning of the log. >>>> >>>> Mathieu Bouillaguet >>>> >>>> >>>> Aaron J Albright a écrit : >>>>> What version of hplip are you using? Can you run hp-check and post >>>>> the output? >>>>> >>>>> A >>>>> >>>>> mathieu bouillaguet wrote: >>>>>> snmpwalk -Os -c public -v 1 <IP OF PRINTER HERE> >>>>>> 1.3.6.1.4.1.11.2.3.9.1.1.7.0 >>>>>> gives: >>>>>> >>>>>> enterprises.11.2.3.9.1.1.7.0 = STRING: "MFG:HP;MDL:Officejet 7300 >>>>>> series;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;1284.4DL:4d,4e,1;CLS:PRINTER;DES:6543;SN:MY66NQ73GR04HR;S:038080C484001021002c180004cc2880053;J: >>>>>> >>>>>> ;Z:0102,0503e809015549,0600;BT:000000000000,4F66666963656A65742037333030" >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> Aaron J Albright a écrit : >>>>>>> Can you run: >>>>>>> >>>>>>> snmpwalk -Os -c public -v 1 <IP OF PRINTER HERE> >>>>>>> 1.3.6.1.4.1.11.2.3.9.1.1.7.0 >>>>>>> >>>>>>> and post the output? >>>>>>> >>>>>>> A >>>>>>> >>>>>>> mathieu bouillaguet wrote: >>>>>>>> I deleted the queue but hp-makeuri and hp-setup still don't work. >>>>>>>> >>>>>>>> Here is the output of hp-makeuri <hostname> with logelevl set to >>>>>>>> debug: >>>>>>>> hp-makeuri[22260]: debug: Trying IP address >>>>>>>> hp-makeuri[22260]: debug: (xmit) Sending data on channel (3) >>>>>>>> hp-makeuri[22260]: debug: >>>>>>>> 'msg=makeuri\nbus=net\nhostname=192.168.0.5\nport=1\n' >>>>>>>> hp-makeuri[22260]: debug: (xmit) Reading data on channel (3) >>>>>>>> hp-makeuri[22260]: debug: 'msg=MakeURIResult\nresult-code=12\n' >>>>>>>> error: Device not found >>>>>>>> >>>>>>>> Hope that helps >>>>>>>> >>>>>>>> Mathieu Bouillaguet >>>>>>>> >>>>>>>> Aaron J Albright a écrit : >>>>>>>>> Have you tried deleting the printer queue and reinstalling it >>>>>>>>> using >>>>>>>>> hp-setup? >>>>>>>>> >>>>>>>>> A >>>>>>>>> >>>>>>>>> mathieu bouillaguet wrote: >>>>>>>>>> Hi, >>>>>>>>>> >>>>>>>>>> My HP officeJet 7310 doesn't work anymore. It was configured and >>>>>>>>>> worked >>>>>>>>>> perfectly for a moment. The device URI is >>>>>>>>>> hp:/net/Officejet_7300_series?ip=192.168.0.5 and I'm using hplip >>>>>>>>>> version >>>>>>>>>> 1.6.9. Recently, I wasn't able to >>>>>>>>>> print anymore. The jobs are stuck anc cups web srever display >>>>>>>>>> this >>>>>>>>>> message: >>>>>>>>>> "open device failed; will retry in 30 seconds..." >>>>>>>>>> >>>>>>>>>> Moreover hp-makeuri fails with: >>>>>>>>>> error: Device not found >>>>>>>>>> >>>>>>>>>> and hp-info gives: >>>>>>>>>> Using device: hp:/net/Officejet_7300_series?ip=192.168.0.5 >>>>>>>>>> >>>>>>>>>> hp:/net/Officejet_7300_series?ip=192.168.0.5 >>>>>>>>>> >>>>>>>>>> error: Unable to communicate with device: >>>>>>>>>> hp:/net/Officejet_7300_series?ip=192.168.0.5 >>>>>>>>>> error: Error opening device (Device not found). Exiting. >>>>>>>>>> >>>>>>>>>> I can ping the printer, the port 9100 is open and net-snmp >>>>>>>>>> 5.3.1 is >>>>>>>>>> installed. rc.hplip status returns: >>>>>>>>>> hpiod (pid 12389) is running... >>>>>>>>>> hpssd (pid 12393) is running... >>>>>>>>>> >>>>>>>>>> and rc.cups.status: >>>>>>>>>> cups: scheduler is running. >>>>>>>>>> >>>>>>>>>> I have restarted multiple times hplip and cups without any >>>>>>>>>> result. >>>>>>>>>> Restarting the printer didn't help neither. I don't know what to >>>>>>>>>> look >>>>>>>>>> for anymore. Could you help me please. >>>>>>>>>> >>>>>>>>>> Mathieu Bouillaguet >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> ------------------------------------------------------------------------- >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Take Surveys. Earn Cash. 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