---------------------------------
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 Check outnew cars at Yahoo! Autos.
       
---------------------------------
Ahhh...imagining that irresistible "new car" smell?
 Check outnew cars at Yahoo! Autos.
--- Begin Message ---
thanks Aaron for your quick reply. find the answers below

Aaron <[EMAIL PROTECTED]> wrote: Carol,

Please be sure that SELinux is disabled.

System > Admin > Security > SELinux > disable.

it is disabled

It looks like the printer is installed correctly.  Can you run:

/usr/lib/cups/backend/hp 

and post the output?

direct hp:/usb/Deskjet_F300_series?serial=CN6AOGK2CD04KH "HP Deskjet F300 
series" "HP Deskjet F300 series USB CN6AOGK2CD04KH HPLIP" "MFG:HP;MDL:Deskjet 
F300 series;CLS:PRINTER;DES:Deskjet F300 series;SN:CN6AOGK2CD04KH;"


Also try disconnecting/power off the printer, then run:

su
/etc/init.d/hplip restart
/etc/init.d/cups restart
[EMAIL PROTECTED] Desktop]# /etc/init.d/hplip restart
Stopping hpiod:                                            [  OK  ]
Stopping hpssd:                                            [  OK  ]
Starting hpiod:                                            [  OK  ]
Starting hpssd:
HP Linux Imaging and Printing System (ver. 1.7.4a)
Services and Status Daemon ver. 9.1

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

                                                           [  OK  ]
[EMAIL PROTECTED] Desktop]# /etc/init.d/cups restart
Stopping cups:                                             [  OK  ]
Starting cups:                                             [  OK  ]


power the printer back on and run hp-toolbox.  What happens? 

ERROR: no device found or unsupported device

A

On 5/2/07, carol white <[EMAIL PROTECTED]> wrote: Hi,
I have fedora 4 and wanted to install printer hp dekkjet F380. I tried to 
install hplib  manually, but I couldn't find hp deskjet f380 on the list  
http://hplip.sourceforge.net/install/step4/cups/local.html
 at step 16 although hp deskjet f380 is on the list  
http://hplip.sourceforge.net/supported_devices/index.html. whatever I selected 
hp deskjet f300 or similar, I could add the printer  successfully but it is not 
recognized (see below also see hp-check.txt)
 
 any clue? look forward to your reply at your earliest convenience 
 
 [EMAIL PROTECTED] hplip-1.7.4a]# hp-toolbox
 
 HP Linux Imaging and Printing System (ver. 1.7.4a)
 HP Device Manager ver. 10.0
 
 Copyright (c) 2001-7 Hewlett-Packard Development Company,  LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.
 
 Session management error: Authentication Rejected, reason : None of the 
authentication protocols specified are supported and host-based authentication 
failed 
 error: Unsupported model: hp_deskjet_F380
 
           

---------------------------------
Ahhh...imagining that irresistible "new car" smell?
 Check out  new cars at Yahoo! Autos. 


HP Linux Imaging and Printing System (ver. 1.7.4a)
Dependency/Version Check Utility ver. 5.3

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY. 
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


---------------
| SYSTEM INFO |
---------------

Basic system information: 
Linux localhost 2.6.14-1.1656_FC4 #1 Thu Jan 5 22:13:22 EST 2006 i686 i686 i386 
GNU/Linux

Detected distro (/etc/issue):
fedora 4

Detected distro (lsb_release):
FedoraCore 4 (Stentz) 

Currently installed HPLIP version...
HPLIP 1.7.4a currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf

[hpiod] 
# port=0 (dynamic IP port)
port=2208
[hpssd]
# port=0 (dynamic IP port)
port=2207

[hplip]
version=1.7.4a
jdprobe=0

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP 
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-1.7.4a

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=1
pp-build=0
gui-build=1
scanner-build=1 
fax-build=1
cups11-build=0
installinitd=/usr/lib/lsb/install_initd
chkconfig=/sbin/chkconfig
internal-tag=1.7.4.13 


HPLIP running?
Yes, HPLIP is running (OK).

HPOJ running?

Checking Python version...
OK, version 2.4.3 installed

Checking PyQt version...
OK, version  3.14 installed.

Checking SIP version...
OK, Version 4.2.1 installed

----------------
| DEPENDENCIES |
----------------


Checking for dependency libcrypto - OpenSSL cryptographic library... 
OK, found.

Checking for dependency gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency SANE - Scanning library...
OK, found.

Checking for dependency GhostScript - PostScript and PDF language 
interpreter and previewer... 
OK, found.

Checking for dependency libjpeg - JPEG library...
OK, found.

Checking for dependency libpthread - POSIX threads library...
OK, found.

Checking for dependency make - GNU make utility to maintain groups of 
programs... 
OK, found.

Checking for dependency python-devel - Python development files...
OK, found.

Checking for dependency Reportlab - PDF library for Python...
This is an OPTIONAL dependency. Some HPLIP functionality may not function 
properly. 

Checking for dependency PyQt - Qt interface for Python...
OK, found.

Checking for dependency cups-devel- Common Unix Printing System 
development files...
OK, found.

Checking for dependency ppdev - Parallel port support kernel 
module.... 
This is an OPTIONAL dependency. Some HPLIP functionality may not function 
properly.

Checking for dependency libusb - USB library...
OK, found.

Checking for dependency scanimage - Shell scanning program... 
OK, found.

Checking for dependency libnetsnmp-devel - SNMP networking library 
development files...
OK, found.

Checking for dependency Python 2.2 or greater - Python programming 
language... 
OK, found.

Checking for dependency LSB - Linux Standard Base support...
OK, found.

Checking for dependency xsane - Graphical scanner frontend for SANE...
OK, found.

Checking for dependency cups - Common Unix Printing System... 
OK, found.

Checking for dependency Python 2.3 or greater - Required for fax 
functionality...
OK, found.


----------------------
| INSTALLED PRINTERS |
----------------------


 HP_deskjet_F380
---------------
Device URI: hp:/usb/hp_deskjet_f380?serial=MY31R1K02179
Installed in HPLIP? Yes
PPD: /etc/cups/ppd/HP_deskjet_F380.ppd
PPD Description: HP Fax
Printer status: printer HP_deskjet_F380 is idle.  enabled since Jan 01 00:00 
        open device failed; will retry in 30 seconds...



----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
 OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/usb/Deskjet_F300_series?serial=CN6AOGK2CD04KH' is a 
Hewlett-Packard Deskjet_F300_series all-in-one 


---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension... 
OK, found.


4 errors were detected.
Please refer to the installation instructions at:
 http://hplip.sourceforge.net/install/index.html


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Ubuntu Linux http://ubuntulinux.org  

       
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