Hey Ron Couple questions for ya...
1. Did you run the installer or use the tar file for install? 2. After adding yourself to the lp group, did you logout and back in? 3. If you did logout and back in, did you unplug your printer usb connnection and reconnect? thanks for your time. jh Ron wrote: > Chuck Hast <wchast <at> gmail.com> writes: > >> When I run HP-toolbox as a local user (when I set up hplip, it asked me if >> I wanted the local users to have access to the print system, I responded >> yes so figured that as a local user I hp-toolbox would work) I get the >> follow- >> ing error messages: >> >> >> If I run it as root, all is OK the devices are found and I can use the >> toolbox >> to scan and print. It appears that there is a permission issue somewhere >> but I am not sure where to poke... >> >> NOTE, it works just fine if run under root, but as a local user it tosses >> this >> error. > > > I have the same issue and I have added my users to the lp group. I can use the > hp-toolbox as root and can scan and print. All I get is a warning about PyQt > but > it works. > > > Jul 24 14:58:20 rust python: hp-toolbox[15589] error: This program may not > function properly with the version of PyQt that is installed (3.13.0). > Jul 24 14:58:20 rust python: hp-toolbox[15589] error: Incorrect version of > pyQt > installed. Ver. 3.14 or greater required. > Jul 24 14:58:20 rust python: hp-toolbox[15589] error: This program will > continue, but you may experience errors, crashes or other problems. > > > When I try to run hp-toolbox as a regular user, it doesn't find the device. > > > Jul 24 15:00:22 rust python: hp-toolbox[15691] error: This program may not > function properly with the version of PyQt that is installed (3.13.0). > Jul 24 15:00:22 rust python: hp-toolbox[15691] error: Incorrect version of > pyQt > installed. Ver. 3.14 or greater required. > Jul 24 15:00:22 rust python: hp-toolbox[15691] error: This program will > continue, but you may experience errors, crashes or other problems. > Jul 24 15:00:26 rust python: io/hpmud/musb.c 512: invalid product id string: > Operation not permitted > Jul 24 15:00:26 rust python: io/hpmud/musb.c 966: unable to open > hp:/usb/Officejet_J5700_series?serial=CN71UBF13W04TB > Jul 24 15:00:26 rust python: hp-toolbox[15691] error: Unable to communicate > with > device (code=12): hp:/usb/Officejet_J5700_series?serial=CN71UBF13W04TB > Jul 24 15:00:26 rust python: hp-toolbox[15691]: warning: Device not found > Jul 24 15:00:26 rust python: io/hpmud/musb.c 512: invalid product id string: > Operation not permitted > Jul 24 15:00:26 rust python: io/hpmud/musb.c 966: unable to open > hp:/usb/Officejet_J5700_series?serial=CN71UBF13W04TB > Jul 24 15:00:26 rust python: hp-toolbox[15691] error: Unable to communicate > with > device (code=12): hp:/usb/Officejet_J5700_series?serial=CN71UBF13W04TB > Jul 24 15:00:26 rust python: hp-toolbox[15691]: warning: Device not found > > > Here is the output of hp-check -t as a regular user. Notice that sane doesn't > see > the scanner. It does when I run it as root. > > > HP Linux Imaging and Printing System (ver. 2.7.6) > Dependency/Version Check Utility ver. 8.0 > > Copyright (c) 2001-7 Hewlett-Packard Development Company, LP > This software comes with ABSOLUTELY NO WARRANTY. > This is free software, and you are welcome to distribute it > under certain conditions. See COPYING file for more details. > > Check the existence and versions of HPLIP dependencies. > > Usage: hp-check [OPTIONS] > > [OPTIONS] > Pre-install check: -p or --pre > Set the logging -l<level> or --logging=<level> > level: > <level>: none, info*, error, warn, debug (*default) > Run in debug mode: -g (same as option: -ldebug) > Output plain text -t > only: > This help -h or --help > information: > > Notes: > 1. For posting to the mailing list, use the -t parameter and then copy/paste > the > onscreen output or use the generated hp-check.log file. > 2. Use with the '-p' switch prior to installation to check for dependencies > and > system requirements (skips some checks). > 3. Run without the '-p' switch after installation to check for proper install > (runs all checks). > > > hp-check[15889]: info: : > hp-check[15889]: info: :--------------- > hp-check[15889]: info: :| SYSTEM INFO | > hp-check[15889]: info: :--------------- > hp-check[15889]: info: : > hp-check[15889]: info: :Basic system information: > hp-check[15889]: info: :Linux rust.w6fm.homeip.net 2.6.12-1.1381_FC3 #1 Fri > Oct > 21 03:46:55 EDT 2005 i686 i686 i386 GNU/Linux > hp-check[15889]: info: : > hp-check[15889]: info: :[01mDistribution:[0m > hp-check[15889]: info: :fedora 3.0 > hp-check[15889]: info: : > HPOJ running? > hp-check[15889]: info: :No, HPOJ is not running (OK). > hp-check[15889]: info: : > hp-check[15889]: info: :Checking Python version... > hp-check[15889]: info: :OK, version 2.3.4 installed > hp-check[15889]: info: : > hp-check[15889]: info: :Checking PyQt version... > hp-check[15889]: error: :HPLIP may not function properly with the version of > PyQt that is installed (3.13.0). > hp-check[15889]: error: :Ver. 3.14 or greater required. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking SIP version... > hp-check[15889]: info: :OK, Version 4.1 installed > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for CUPS... > hp-check[15889]: info: :Status: scheduler is running > hp-check[15889]: info: :Version: 1.1.22rc1 > hp-check[15889]: info: : > hp-check[15889]: info: :---------------- > hp-check[15889]: info: :| DEPENDENCIES | > hp-check[15889]: info: :---------------- > hp-check[15889]: info: : > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency cups - Common Unix Printing > System... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency cups-devel- Common Unix > Printing > System development files... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency gcc - GNU Project C and C++ > Compiler... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency GhostScript - PostScript and > PDF > language interpreter and previewer... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency libcrypto - OpenSSL > cryptographic library... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency libjpeg - JPEG library... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency libnetsnmp-devel - SNMP > networking library development files... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency libpthread - POSIX threads > library... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency libusb - USB library... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency make - GNU make utility to > maintain groups of programs... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency ppdev - Parallel port support > kernel module.... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency PyQt - Qt interface for > Python... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency python-devel - Python > development files... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency Python 2.3 or greater - > Required > for fax functionality... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency Python 2.2 or greater - Python > programming language... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency Reportlab - PDF library for > Python... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency sane - Scanning library... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency sane-devel - Scanning library > development files... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency scanimage - Shell scanning > program... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for dependency xsane - Graphical scanner > frontend for SANE... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: : > hp-check[15889]: info: :---------------------- > hp-check[15889]: info: :| HPLIP INSTALLATION | > hp-check[15889]: info: :---------------------- > hp-check[15889]: info: : > hp-check[15889]: info: : > hp-check[15889]: info: :Currently installed HPLIP version... > hp-check[15889]: info: :HPLIP 2.7.6 currently installed in '/usr/share/hplip'. > hp-check[15889]: info: : > hp-check[15889]: info: :Current contents of '/etc/hp/hplip.conf' file: > hp-check[15889]: info: :# hplip.conf. Generated from hplip.conf.in by > configure. > > [hpssd] > # Note: hpssd does not support dynamic ports > # Port 2207 is the IANA assigned port for hpssd > port=2207 > > [hplip] > version=2.7.6 > > [dirs] > home=/usr/share/hplip > run=/var/run > ppd=/usr/share/ppd/HP > ppdbase=/usr/share/ppd > doc=/usr/share/doc/hplip-2.7.6 > icon=/usr/share/applications > cupsbackend=/usr/lib/cups/backend > foomatic=/usr/share/foomatic > > # Following values are determined at configure time and cannot be changed. > [configure] > network-build=yes > pp-build=no > gui-build=yes > scanner-build=yes > fax-build=yes > cups11-build=yes > doc-build=yes > shadow-build=no > foomatic-xml-install=no > foomatic-ppd-install=yes > internal-tag=2.7.6.13 > > hp-check[15889]: info: : > hp-check[15889]: info: :---------------------- > hp-check[15889]: info: :| INSTALLED PRINTERS | > hp-check[15889]: info: :---------------------- > hp-check[15889]: info: : > hp-check[15889]: info: : > hp-check[15889]: info: :brother > hp-check[15889]: info: :------- > hp-check[15889]: info: :Type: Unknown > hp-check[15889]: info: :Installed in HPLIP?: No, not using the hp: or hpfax: > CUPS backend. > hp-check[15889]: info: :Device URI: lpd://192.168.44.253/PASSTHRU > hp-check[15889]: info: :PPD: /etc/cups/ppd/brother.ppd > hp-check[15889]: info: :PPD Description: Brother HL-5170DN Foomatic/Postscript > (recommended) > hp-check[15889]: info: :Printer status: printer brother is idle. enabled > since > Jan 01 00:00 > hp-check[15889]: error: :Printer is not HPLIP installed. Printers must use the > hp: or hpfax: CUPS backend to function in HPLIP. > hp-check[15889]: info: : > hp-check[15889]: info: :Officejet_J5700 > hp-check[15889]: info: :--------------- > hp-check[15889]: info: :Type: Printer > hp-check[15889]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend. > hp-check[15889]: info: :Device URI: > hp:/usb/Officejet_J5700_series?serial=CN71UBF13W04TB > hp-check[15889]: info: :PPD: /etc/cups/ppd/Officejet_J5700.ppd > hp-check[15889]: info: :PPD Description: HP OfficeJet J5700 Foomatic/hpijs > (recommended) > hp-check[15889]: info: :Printer status: printer Officejet_J5700 is idle. > enabled since Jan 01 00:00 > hp-check[15889]: info: : > hp-check[15889]: info: :Officejet_J5700_fax > hp-check[15889]: info: :------------------- > hp-check[15889]: info: :Type: Fax > hp-check[15889]: info: :Installed in HPLIP?: Yes, using the hpfax: CUPS > backend.hp-check[15889]: info: :Device URI: > hpfax:/usb/Officejet_J5700_series?serial=CN71UBF13W04TB > hp-check[15889]: info: :PPD: /etc/cups/ppd/Officejet_J5700_fax.ppd > hp-check[15889]: info: :PPD Description: HP Fax > hp-check[15889]: info: :Printer status: printer Officejet_J5700_fax is idle. > enabled since Jan 01 00:00 > hp-check[15889]: info: : > hp-check[15889]: info: : > hp-check[15889]: info: :---------------------- > hp-check[15889]: info: :| SANE CONFIGURATION | > hp-check[15889]: info: :---------------------- > hp-check[15889]: info: : > hp-check[15889]: info: :'hpaio' in '/etc/sane.d/dll.conf'... > hp-check[15889]: info: :OK, found. SANE backend 'hpaio' is properly set up. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking output of 'scanimage -L'... > hp-check[15889]: info: : > No scanners were identified. If you were expecting something different, > check that the scanner is plugged in, turned on and detected by the > sane-find-scanner tool (if appropriate). Please read the documentation > which came with this software (README, FAQ, manpages). > > hp-check[15889]: info: : > hp-check[15889]: info: :--------------------- > hp-check[15889]: info: :| PYTHON EXTENSIONS | > hp-check[15889]: info: :--------------------- > hp-check[15889]: info: : > hp-check[15889]: info: :Checking 'cupsext' CUPS extension... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking 'pcardext' Photocard extension... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking 'hpmudext' I/O extension... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: :Checking 'scanext' SANE scanning extension... > hp-check[15889]: info: :OK, found. > hp-check[15889]: info: : > hp-check[15889]: info: : > hp-check[15889]: info: :----------------- > hp-check[15889]: info: :| USB I/O SETUP | > hp-check[15889]: info: :----------------- > hp-check[15889]: info: : > hp-check[15889]: info: :Checking proper HPLIP I/O setup (USB I/O only)... > hp-check[15889]: info: : > hp-check[15889]: info: :Checking for permissions of USB attached printers... > hp-check[15889]: info: : > hp-check[15889]: info: : > hp-check[15889]: info: :----------- > hp-check[15889]: info: :| SUMMARY | > hp-check[15889]: info: :----------- > hp-check[15889]: info: : > hp-check[15889]: error: :2 errors and/or warnings. > hp-check[15889]: info: : > hp-check[15889]: info: :Please refer to the installation instructions at: > hp-check[15889]: info: :http://hplip.sourceforge.net/install/index.html > > > Help please! > > Ron W6FM > > > > ------------------------------------------------------------------------- > This SF.net email is sponsored by: Splunk Inc. > Still grepping through log files to find problems? Stop. > Now Search log events and configuration files using AJAX and a browser. > Download your FREE copy of Splunk now >> http://get.splunk.com/ ------------------------------------------------------------------------- This SF.net email is sponsored by: Splunk Inc. Still grepping through log files to find problems? Stop. Now Search log events and configuration files using AJAX and a browser. Download your FREE copy of Splunk now >> http://get.splunk.com/ _______________________________________________ HPLIP-Help mailing list HPLIP-Help@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/hplip-help
