What we need is the CUPS error log to see why the job is dying during
rendering. Please follow issue #2 on this page:
http://hplip.sourceforge.net/troubleshooting/printing.html
My guess is that this is the TMPDIR issue that was discovered this week. It
will be fixed in HPLIP 2.7.10 which is due out today.
-Don
On 10/19/07, Scott Harris <[EMAIL PROTECTED]> wrote:
>
> Hi,
>
> I have recently upgraded to Ubuntu Gutsy Gibbon 7.10, and my OfficeJet
> 4315 hp-sendfax capability has stopped working.
>
> The printer and scanner still work perfectly. It's just the Fax.
>
> Of course, these printers are set up as CUPS printers.
>
> When I try to send a test page to the fax printer, I see the page get
> queued on the Jobs list, but it shows "Paused: job-hold-until-specified."
>
> Incidentally, I have the hp-sendfax client running like it should be when
> I do this, so that's not the problem. Also, this all worked before I
> upgraded from Fiesty 7.04, so I know what to expect here on how it should
> work. I've also tried uninstalling and reinstalling hplip (using the sh
> archive), but that doesn't really help either.
>
> I tried fooling around with the hp-sendfax program manually, and captured
> some debug output, if it helps. Please see the bottom of this email.
>
> Any help you can provide would be greatly appreciated.
>
> Thanks,
> Scott Harris
>
> --------------------------- [ terminal output ]
> ------------------------------------------
> [EMAIL PROTECTED]:~/dist$ hp-sendfax --gg
> -dhpfax:/usb/Officejet_4300_series?serial=CN77JGZ43904GQ -n -f18017305559
> ~/.bashrc
>
> HP Linux Imaging and Printing System (ver. 2.7.9)
> PC Sendfax Utility ver. 7.0
>
> Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> hp-sendfax[5646]: debug: Faxnum list = ['18017305559']
> hp-sendfax[5646]: debug: Unique list=['18017305559']
> hp-sendfax[5646]: debug: Group list = []
> hp-sendfax[5646]: debug: Unique list=[]
> hp-sendfax[5646]: debug: Recipient list = []
> hp-sendfax[5646]: debug: Unique list=[]
> hp-sendfax[5646]: debug: Number=18017305559
> hp-sendfax[5646]: debug: Phone num list = [{'fax': '18017305559', 'name':
> u'Unknown'}]
> hp-sendfax[5646]: debug: /home/scott/.bashrc
> hp-sendfax[5646]: debug: text/plain
> hp-sendfax[5646]: debug: Exception: 4 (Unknown/invalid device-uri field)
> Using printer HP_OfficeJet_4315_Fax
> (hpfax:/usb/Officejet_4300_series?serial=CN77JGZ43904GQ)
> hp-sendfax[5646]: debug: Startup: Trying to connect to hpssd on
> localhost:2207
> hp-sendfax[5646]: debug: Connected to hpssd on localhost:2207
> hp-sendfax[5646]: debug: /home/scott/.bashrc
> hp-sendfax[5646]: debug: Printer state = 3
> hp-sendfax[5646]: debug: Printer name = HP_OfficeJet_4315_Fax file =
> /home/scott/.bashrc
>
> Rendering file '/home/scott/.bashrc' (job 388)...
> hp-sendfax[5646]: debug: Job ID=388
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
>
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> hp-sendfax[5646]: debug: Waiting for fax...
> hp-sendfax[5646]: debug: (xmit) Sending data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheck\nusername=scott\n'
> hp-sendfax[5646]: debug: (xmit) Reading data on channel (6)
> hp-sendfax[5646]: debug: 'msg=faxcheckresult\nresult-code=22\n'
> Traceback (most recent call last):
> File "/usr/bin/hp-sendfax", line 577, in <module>
> time.sleep(1)
> KeyboardInterrupt
> [EMAIL PROTECTED]:~/dist$
> --------------------------- [ terminal output ]
> ------------------------------------------
>
> --
> Scott Harris
> [EMAIL PROTECTED]
> http://scottsravings.com
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