Odd place to find this message, but hey, hackers gonna hack
I think this is likely to be implemented by calling the already
overworked TTY-relay operators, and putting a greater strain on the wait
time of the DHH community.
As I understand it, hospitals, at least, calling from an unknown number,
has to do with not disclosing your personal information to anyone but
the patient, without permission.
Other companies, frankly, I think it is just late stage capitalism, with
the megarich realizing they don't need to staff a phone number to keep
the plebians from sauntering over to extract justice on their own terms.
On 12/4/2023 9:22 AM, robert mccurdy via Hpr wrote:
So I am sick of companies that do not answer the phone .. then call
you back from a random number and nobody answers the phone anymore and
this problem has to be fixed ... is there anything I can do !?!??!
Only thing I can think to do is setup a TTY <> SMS Text server and
forlmaly request the company use TTY to contact them and myself ...
ideas ?
Cell phones are NOT an effctive form of communication for your
customers .. there needs to be some other way .... I'm not ansering
9000 spam calls a day for 4 weeks just to find out results of health
or PI ...
Don't call us will call you !!!!!!!!!!!!!!!!!!1111
problem solved ??? setup a TTY server
Dear [Hospital Administrator],
I am writing to request that [Name of Hospital] provide effective
communication methods for deaf and hard of hearing patients as legally
required under the Americans with Disabilities Act (ADA).
Currently, [Name of Hospital] relies primarily on telephone voice
communication which is not accessible for those who are deaf or have
hearing loss. I request the removal of this inaccessible voice-only
system, and that [Name of Hospital] instead provide TTYs (text
telephones) as an alternate communication method.
As you know, the ADA mandates that hospitals and medical facilities
must provide appropriate auxiliary aids and services where necessary
to ensure effective communication with deaf and hard of hearing
patients. The Department of Justice has specified that TTYs fall under
required auxiliary aids.
I ask that [Name of Hospital] install TTY equipment in patient rooms,
nurses stations, registration desks, and other key locations. Please
ensure staff are trained on proper TTY usage and etiquette when
communicating with deaf and hard of hearing patients. Clear signage
should also indicate the availability of TTYs.
Providing effective patient communication is not only a legal
obligation, but also critical for ensuring equal access to medical
care and services. I welcome the opportunity to discuss this further
and assist [Name of Hospital] in implementing these communication
accommodations. Please contact me at your earliest convenience.
Sincerely,
[Your name]```
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