Hi, Hope doing great…!!!
I have an urgent requirement below, please go through it and if you find yourself comfortable for the same/or you are having the matching profiles then share your updated profile ASAP at dee...@sysmind.com You can also call me @ 609-897-9670*4004. *Role :* Process Analyst *Location :* Philadelphia , PA *Experience :* 8+ years *JD : * Act as an internal consultant, providing continuous improvement by applying methodologies to corporate functions. This position will be responsible for conducting special studies relating to processes. He would help the organization drive high performance in business operation and to achieve the company’s strategic vision through continuous improvement. Responsibilities • Identify system and process enhancements that will improve business processes and support future business needs. • Learn new technologies and systems to advance knowledge of operations and process improvements, consulting SMEs or utilizing external training as needed. • Lead and facilitate meetings with project teams, including end users, senior management, and IS team members. • Develop in-depth knowledge of the customers operations and assigned functional areas. • Prepare and deliver reports, recommendations, or alternatives for improving processes in the IT environment. • Perform return on investment analysis for proposed changes to aid management in making implementation decisions. • Communicate process changes, enhancements, and modifications – verbally or through written documentation – to management, peers, staff, and other employees so that issues and solutions are understood. • Develop project plans and timeframes for process changes in order to support company objectives. *Desired skills and experience* • Bachelor’s Degree or equivalent work experience. • Demonstrable understanding of the ITIL Service Management framework across the entire service lifecycle. ITIL Foundation Certification preferred. • Ability to perform Continuous Service Improvement (CSI) by analyzing and interpreting trends in ITSM performance data and work with service providers to understand and improve their performance metrics. • A minimum of 5 years of related work experience, preferably in a Business Process Analyst / Process Improvement, ITIL Analyst, or IT Governance and Compliance role. • Strong understanding of Information Technology operations and infrastructure processes. • Significant experience with robust documentation management systems. SharePoint preferred. • Excellent communication skills and presentations skills. • Background in knowledge management practices and tools. Thanks & Regards Deepak Kumar IT Recruiter Website:www.sysmind.com Email: dee...@sysmind.com Phone:609-897-9670 Extn 4004 Fax: 609-228-5522 Address: 38 Washington Road, Princeton Junction, NJ 08850 [image: Description: Description: Description: cid:image001.gif@01CC0A79.D4FFDB80] -- You received this message because you are subscribed to the Google Groups "as400placements1" group. To unsubscribe from this group and stop receiving emails from it, send an email to hrccpl+unsubscr...@googlegroups.com. To post to this group, send an email to hrccpl@googlegroups.com. Visit this group at http://groups.google.com/group/hrccpl. For more options, visit https://groups.google.com/d/optout.
