*Hi,*
*Junior Help Desk Consultant* *Location: Albany, NY* *Duration: Long term* *NEED LOCALS OR NEAR BY…. FACE TO FACE REQUIRED* *Minimum of 12 months experience working in 24/7/365 Service Desk environment using customer service, technical troubleshooting and teamwork skills to provide Level 1 technical support for multiple high priority customers* *Minimum of 12 months experience using a Service Desk/Help Desk ticket tracking system such as ServiceNow, HEAT or Footprints in an enterprise environment.*. *Minimum of 12 months experience supporting web-based enterprise applications.* *Minimum of 12 months experience supporting Office 2010 products (Word, PowerPoint, Excel, Access, & Outlook) or higher.* *Minimum of 12 months experience using password reset utilities such as Active Directory and IBM Mainframe* *Minimum of 12 months experience using an ACD telephone system in an enterprise environment.* *Minimum of 12 months experience using remote desktop products such as Alteris Remote Control to resolve customer problems.* Thanks & Regards, -- You received this message because you are subscribed to the Google Groups "as400placements1" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send an email to [email protected]. Visit this group at http://groups.google.com/group/hrccpl. For more options, visit https://groups.google.com/d/optout.
