Hi,

I have an urgent requirement with one of my clients. Please find the job
details below and forward me your updated resume along with your contact
details at *skh...@tekshapers.com <mgu...@tekshapers.com>* or call me
at *248-565-4747
<248-565-4747>*127*





Position : Senior Siebel Admin

Location: Cleveland, OH

Duration : 2 years

MOI : Phone/Skype





*Responsibilities of the position ::*



·         Understands and give prompt resolution to production issues
(application and/or integration related) for a TPM ecosystem.

·         Takes responsibility for timely completion of System
Administration’s daily activities.

·         Partners with the Business Process Development (BPD) and Solution
Development (SD) Teams to look for guidance and share knowledge.

·         Work with Business Units on Ticket Resolutions

·         Demonstrates attention to detail and accuracy in creating
technical solution based on system tickets/problems.



*Experience ::*



·         Minimum 8-10 yrs. Experience on System Support.

·         Minimum 5 yrs. Experience on Siebel Support on Application,
Siebel Server Administration and EAI/EIM Integration.

·

·         *Functional:*

·

o   Lead functional and technical discussions with the client (Business
Users and IT partners) to support the Sales & Customer Service Systems

o   Able to triage and Troubleshoot production incidents

o   Responsible and accountable for tickets Level 3 ticket resolution

o   Liaison with level 4 support for ticket and problem resolution

o   Able to create SOP for ticket/problem resolution

o   Coordinate working with offshore team

o   Clear communication

o   Strong Analytical and Trouble Shooting Skills

o

·         *Technical*



o   Experience with Siebel 8.0.X support

o   Siebel eConsumer Sector (preferable)

o   Experience with Oracle SOA support in order to support OTM and the
Order Management system (IMI) integrations

o   Siebel 8.X configuration experience (Siebel Tools, Workflow, Workflow
Policies, EIM and EIA)

o   Siebel 8.X Server Management experience (Siebel Gateway, Siebel
Enterprise, Siebel Servers and Siebel Server Components)

o   Deep understanding of Oracle SQL/PL SQL and UNIX





Regards,

Saumya Khare

Talent Acquisition Specialist

Tekshapers Inc.

1441 E. Maple Rd, Suite # 301, Troy, MI 48083

T: 248.565.4747 | Extn. 127 | Fax: 248-254-7211

Certified: WMBE Certified | E-Verified Company | ISO 9001:2008

E: *skh...@tekshapers.com* <nve...@tekshapers.com> | W: *www.tekshapers.com*
<http://www.tekshapers.com/>

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