Hey all,
Hope everyone had a nice holiday!
Here's a like to a nice set of articles/essays on search engines.
http://www.tbray.org/ongoing/When/200x/2003/07/30/OnSearchTOC
Later.
Neal Richter
Knowledgebase Developer
RightNow Technologies, Inc.
Customer Service for Every Web Site
Office: 406-522-1485
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