On Thu, 3 Jul 2003, Jim Cole wrote:

> On Tuesday, July 1, 2003, at 09:33 AM, htdig admin wrote:
>
> > On 2003-05-09 18:04 Geoff Hutchison wrote...
> >>> I set up htdig as usual on a Red Hat Linux AS 2.1 box.  It runs fine
> >>> via the command line, but when I run it via the web, it's very
> >>> odd....
> >>
> >> Err, I take from this that "htsearch" runs fine via the command line
> >> but
> >> not through a CGI.
> >>
> >>> 1. When there are no matches, I get a 500 error.
> >>> 2. When there are matches, I get a result page showing some results,
> >>> but the page is usually truncated, ending right in the middle of a
> >>> result.
> >>
> >> Have you taken a look at the web server error log? Certainly in the
> >> case
> >> of #1 above, it will give the output from STDERR in the error log.
> >>
> >> As for 2, I'd want a bit more info. It might be a timeout issue. Does
> >> your client timeout? How does the page actually end? Have you tried
> >> pulling up a browser on the server itself (ideally using localhost)?
> >>
> > We get the same problem as mentioned above. This is a really odd
> > situation
> > and a major bug if I might say. It has nothing to do with timing out
> > because htdig and webserver are on the same machine. It looks as though
> > htdig 3.2.0-x has issues with 4K blocks. Is there someone who knows
> > about
> > this issue and has a patch/solution for this major issue?
>
> Unless I missed some messages, a similar problem has only ever been
> reported once previously, and there was no response to the request for
> additional information. The information provided thus far doesn't even
> make a particularly compelling case for this being an ht://Dig bug. A
> 500 error can easily result from other configuration issues, and the
> fact that htsearch runs  correctly from the command line tends to point
> a finger in the direction of the web server.
>
> Can you provide any additional information, such as answers to the
> questions that were asked the first time around? I don't think that
> htsearch and the web server being on the same machine has anything to
> do with whether or not a timeout issue is involved. If something on the
> server is configured to kill a process after a certain amount of time,
> the potential for timeout problems exists.
>
> What version of ht://Dig are you using? If you are using the last 3.2
> beta release, then you are using something that is very much out of
> date and known to have a number of problems. If you are using a newer
> development snapshot of the beta, then knowing the version might be
> useful. Btw, the 3.2's are all beta and not recommended for production.
> Unless there are some must-have features in the 3.2 branch, you are
> probably best off sticking with 3.1.6.
>
> Are you using the same operating system as mentioned in the original
> post? Are you on Intel hardware, or something else? Have you determined
> whether the problem is repeatable across multiple versions of ht://Dig?
> Do you have another machine you could test on to see if the problem is
> repeatable across multiple machines? Perhaps with different web servers?
>
> There are a number of us using 3.2 betas without running into this
> particular issue, so it does not appear to be a general ht://Dig
> problem. It seems that the problem either lies with something other
> than ht://Dig or that there is something specific to your setup that is
> tickling a subtle bug in the ht://Dig code.
>
> Jim
>
>
>
>
Well, we figured out this much:
We installed htdig 3.2.0b4-011302 on a Red Hat Linux Advanced Server
release 2.1AS (Pensacola) - Pentium III (Coppermine) where we found this
problem.

Afterwards we installed htdig 3.1.6 on a Red Hat Linux release 7.3
(Valhalla) - Pentium III (Katmai) where it worked like a charm.

We presume a problem with the libc libraries on our AS enviroment where
htdig has issues with.

We are further testing htdig on different Red Hat releases to see if we
can find out what exactly went wrong with our Red Hat Advanced Server.

We'll keep you posted!


M. van Dam
Operations Engineer
Telenet Operaties N.V.
http://www.telenet.be



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