Hi Richard,

I am not a hugin developer, but went there to try to help with something.
In fact that web form is intented for users, like you, who experimented the
problem, and not the developers. They ask some specific questions that only
you, that have the product and had the problem, can know. I started to
answer with some info you gave us, but then it starts to ask the product
version and things like that.

Can you do that?

Bests,

Carlos E G Carvalho (Cartola)
http://cartola.org/360
http://www.panoforum.com.br/


2014-07-12 10:30 GMT-03:00 Richard S <[email protected]>:

> PS here is a link to the info about how Norton works and how to whitelist
> (I should have simply posted this rather than cut and pasting it,
> apologies!)
>
>
> http://www.symantec.com/security_response/writeup.jsp?docid=2010-051308-1854-99&tabid=3
>
>
>
> On Saturday, 12 July 2014 14:04:24 UTC+1, Richard S wrote:
>>
>> Dear All,
>>
>> You are missing the point.  Norton doesn't currently trust the Hugin
>> download because it doesn't know anything about it - that is all.
>>
>> My Norton is up to date, in both engine and definition files.  The 2012
>> date in the logs is simply the date Norton last updated the entry for
>> threat category "WS.Reputation.1"; the date has nothing to do with Hugin
>> or my AV install.
>>
>> I got the Hugin download from the official site*.  No-one is saying there
>> is actually a problem with it.
>>
>> Yes, Norton has its faults but that is missing the point.  Norton is a
>> popular AV and Hugin is not doing itself any favours if it is rejected by a
>> major AV tool when all it has to do is to apply to be whitelisted.
>>
>> Exiftool used to have a simlar problem and was constantly quarantined;
>> they got themselves whitelisted and - no more problems.
>>
>> To summarise - could Hugin please get itself whitelisted with Norton to
>> avoid these issues.  Thanks.
>>
>> (*http:/heanet.dl.sourceforge.net/project/hugin/hugin/hugin-
>> 2013.0/HuginSetup_2013.0.0_64bit_windows.exe)
>>
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