The title tune is from the Pink Panther
i'm going after Durhum - They have the BPL Hum. Here's the initial contact 
(*As with all email, it's in reverse order, so read the last one first :P ):
Phil

You are either ignorant of the facts or not telling the truth.

I will assemble the proof of what you have in the power lines and let you 
know. What is your direct email address please?

The nature of my enquiry is that I am attempting to help the people of Co. 
Durham to get this crap turned off - Something which you failed to do. 
Don't you dare get smug with me, this is a formal inquiry.

You start off your 2 liner response with "I" (meaning yourself) and quickly 
switch to "WE". Typical.

Victor 
 ------------------------------
 
From: [email protected]
To: [email protected]
CC: [email protected]
Date: Wed, 2 May 2012 08:20:35 +0000
Subject: RE: 18537165

Dear Mr Nixon, I apologise for any delay but I have received your email 
this morning. I must confess to not understanding the nature of your 
enquiry as the council does not run any network services across power lines 
and we are not aware of any our broadband providers doing so either.

Was there some additional information that I have missed other than the 
attachments?

Phil Jackman
Head of ICT Services
Durham County Council
 ------------------------------
 
*From:* HelpDeskMail
*Sent:* 02 May 2012 09:11
*To:* Digital Durham
*Subject:* Ref: 18537165

Dear Mr Nixon,

Thank you for your email. I have forwarded the documents to the relevant 
department who will respond directly to yourself regarding this.

Regards

Claire Sterling

Customer Services Officer

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