---------- Forwarded message ----------
From: Siraj Wahab <[email protected]>
Date: Sun, Oct 31, 2010 at 5:29 PM
Subject: [nrindians] On India's English print media
To: [email protected]


http://www.outlookindia.com/article.aspx?267554



Why I Quit The Media

A mega sellout! Journalism outspaced, it was time to put my pen down.

By SUMIR LAL | outlook

THE Indian media formally abdicated from duty that morning in the early
1990s when the*Times of India* (TOI) threw aside any remaining pretences and
put up for sale its own 150-year-old masthead. Readers were greeted with
their trusted newspaper proclaiming “Let The Times of India Wait”—an
advertiser had been lured to pay for the additional words, with a pointer to
the page where the actual advertisement was placed. *The Times of India* had
just done some straight talking: forget the news, the journalism, the
matters of public interest; go directly to the ads because that’s the real
purpose of your newspaper. More deliberately, it said, everything that the
toi name embodies—credibility, integrity, impartiality—is available for a
price.

Samir Jain knew his times if not his *Times*. He took over his father’s
company in 1982, and spent the 1980s remaking Bennett, Coleman & Co Ltd
(BCCLl) into a ferociously aggressive and innovative marketing company. He
had sensed the zeitgeist, and was perfectly poised when the liberalisation
reform in 1991 unleashed a new Indian with money to spend and immediate
desires to gratify. His business proposition was simple: he would connect
sellers of goods to this vast market of consumers. To corral and expand this
market, he did not need distractions like news journalism, but marketing
strategies like undercutting and brand-building. BCCL and *TOI* have laughed
all the way to the bank ever since. Awestruck and lemming-like, Samir’s
generation of proprietors has aped his every move, so that today the Indian
media industry has unapologetic clarity about the nature of its business: it
sells the media platform to commercial clients, not news to readers.

With proprietors not interested in selling what good journalists produce,
the crisis in India is not one of the media industry, but of the profession
of journalism. This is the reverse of the West, where proprietor, journalist
and recipients all agree on the relevance of the journalistic product, but
the existential challenge before traditional media houses is how to take—in
an economically viable manner—that product to the electronic spaces and
mobile devices where today’s generations prefer to receive and interact with
it.

India’s media barons are no longer in the news business, but news is
unavoidable: after all, you do need something to fill the space between the
ads, and must dupe enough consumers into picking up your ‘newspaper’ (or
tuning in to your ‘news’ channel), else your real customers—advertisers—will
not be interested. So ‘news’ today is sleight of hand: paid news by
politicians, private treaties with advertisers, celebrity coverage for a
fee, PR feeds masquerading as reportage, the business story slanted to serve
the stockmarket, the deserving story not done. Alongside, since the Sensex
must never fall, the tone is frothy, jingoistic and feelgood so as to keep
the middle classes in permanent chest-thumping and optimistic mode.
When—surprise, surprise—reality strikes and an inconvenient aspect of India
shows up, then news coverage either reduces it to political sensation or
morphs to orchestrate middle-class outrage. Investigation and expose, when
it happens, is because someone had a score to settle. Instead of
agenda-setters, journalists have become handymen, well-paid but increasingly
adrift from the craft and ethics of their trade.

So where does that leave news as we knew it—you know, the story followed for
its objective worth? The one based on verified fact and authentic source?
That required legwork, questioning and research? That explored the human
condition outside of the middle-class consumer bubble? That connected
citizen with state?

Such a vision wasn’t so implausible in 1982. That year, while Samir was
taking over *TOI* in Mumbai, the *Telegraph* was launching in Calcutta. I
was 20 and all set to change the world. I had done some thinking, and had
concluded that journalism was the most noble calling there could be. If you
were intensely curious, concerned about what ailed your country, wanted to
make a difference, were intrigued by why things happened and people behaved
as they did, preferred to see things for yourself, and revelled in the
elegance of connecting word with fact, passion and thought, then journalism
alone was it. And in 1982 there were genuine heroes—Arun Shourie, M.J.
Akbar, Aroon Purie, Vinod Mehta and S.P. Singh comprised a new generation of
editors who had been blooded during the Emergency, and were now shaking the
Indian press out of its stodginess with a new investigative, irreverent,
attractively packaged journalism.


*His Dancing Shoes:* M.J. as editor of the *Telegraph* in his room at the
ABP House in Calcutta, 1983. (Photograph by Anand Bazar Patrika)

Akbar launched the *Telegraph* with a handful of experienced colleagues and
40 wide-eyed kids. With breathtaking audacity, we took on the venerable *
Statesman*, a newspaper generations of Calcuttans had grown up on and which
was basking in the afterglow of its heroic stand during the Emergency. And
what heady days those were. Akbar—choleric, foul-mouthed, intimidating,
inspirational, genius—enabled those of us who could survive his high-stress
style to live every ideal. Pursuing the story because it was a story and
with no other interest, we investigated crime mafias, exposed government
wrongdoing, travelled to fields and slums, and reported in a vivid, urgent
manner the big events of the time: terrorism and separatism in Punjab, civil
war in Sri Lanka, Indira Gandhi’s cynical politics, elections, riots,
excesses by the state, assassination. The *Telegraph* was India’s first
modern newspaper, speaking to its readers with a refreshing modular design,
a strong emphasis on features, coverage of topics beyond politics, and a
willingness to defy convention. Who can forget Akbar’s immortal headline:
“Indira Gandhi Shot Dead, Nation Wounded”.

It was too good to last. Carried away by his own stardom and political
ambition, Akbar subverted the paper to ingratiate himself with Rajiv Gandhi.
Meanwhile, Samir was luring journalists to *TOI* (in Delhi) where he needed
fresh blood to dislodge the editors he had inherited. I spent a desultory
year there, observing from the middle ranks the big changes under way at
BCCL.

The senior editorial team had an air of impotence, its discussions infused
with second-guessing what management might want. Marketing managers clearly
had more clout—each one’s worth could be measured in revenue numbers, but
other than cartoonist R.K. Laxman, not even the most famous byline among the
journalists could directly be linked to circulation figures. BCCL’s
corporate interests tailored and constituted news. While company-sponsored
cultural events got coverage, there were explicit instructions, for
instance, to underplay the death of a famed classical musician. Nostalgia
and a sense of community were out, you see, because there was no longer a
reader with whom you had a psychological connection, only a statistic.

I reported from Ayodhya in 1990 on a storming of the Babri Masjid, the
police firing, the many deaths, the mayhem. After filing my story, I called
my wife to let her know I was safe. While BCCL was raking in record profits,
the accounts department refused to reimburse me the few rupees for that
call. The expense statement went all the way up to the general manager, who
did not approve. On another occasion, a colleague covering an election in a
sprawling constituency had his taxi bill turned down on the ground that he
could have used a rickshaw. That epitomised the contempt for the
newsgathering process of a paper that the BBC mysteriously certified as one
of the world’s six greatest.

As a tribe we were still self-deluded. “How can you leave the best address
in Indian journalism?” senior colleagues asked in surprise when I quit
*TOI* for
the uncertainties of the*Pioneer*. There, Vinod Mehta bravely created a
space where we could still practise professional journalism. It was a
welcome prolonging of innocence.


*Gentleman-businessman:* Aveek Sarkar, the proprietor of the *Telegraph*,
had a reputation of being an editor first. (Photograph by Indiatoday Images)

Aveek Sarkar, proprietor of the *Telegraph*, persuaded me to return to
Calcutta in late 1993 as his deputy editor. Aveek had the reputation of
being the best proprietor to work for because of his endearing self-image,
at least in those days; that he was an editor first and businessman second.
The *Telegraph* was just over 10 years old, and was now nipping at the heels
of the*Statesman*. It needed a final push. And there was a potential threat:
Akbar was back in town, launching his own paper, the *Asian Age*. In a great
example of how I think editorial and marketing teams can work together,
Aveek, the ABP’s senior managers and I revamped the paper with a new set of
daily feature sections focused on assessed reader needs, expanded
pagination, a redesign, technology upgrade, and yes, investment in the
training of our younger journalists. The *Asian Age* never took off, and in
1995, the *Telegraph* went past the*Statesman*.

It is safe to say that the *Telegraph* defeated the *Statesman* with its
editorial package—unlike the fierce battle in Delhi, where *TOI* took on
the *Hindustan Times (HT)* on the basis of a price war and marketing
gimmicks. But Samir’s mouthwatering commercial success made his formula
contagious. Aveek at ABP, Shobhana at *HT*, and a savvy new generation of
regional media proprietors all adopted his model.


*To Market, To Market:* Faced with a ruthless onslaught from *TOI, HT*’ S
Shobhana Bhartia replicated her adversary. (Photograph by Jitender Gupta)

Through the mid-’90s, I observed the ABP management’s snobbery about Samir’s
methods turn to grudging admiration, then sheer awe. The *Telegraph* now
went in for the kill. Pandering to the new dictum that news must only
entertain, I colluded in trivialising the front page. My greatest day of
regret was one of the *Telegraph*’s best days of sale: a front-page banner
headline I wrote during the 1996 cricket World Cup that screamed, “India
Forces Pak to Surrender”. The headline could not have been any different or
any bigger had it been a story on an actual war. The internal equations
quickly shifted. The marketing department, represented by an empowered
executive, was now directly advising Aveek on editorial strategy, while he
reduced the stature of the editorial side by slicing the paper into sections
to be managed by departmental editors. Branding events replaced newsroom
initiatives as the means to expand readership, and advertiser imperatives
routinely trumped over editorial sensitivities.


Shobhana had offered me the executive editorship of *HT* in 1996, which I
had turned down for no other reason than Calcutta hubris. Now, in 1998, she
asked me to edit her Sunday edition. Shobhana faced a ruthless onslaught
from *TOI* even while contending with an entrenched bureaucracy, active
unions, and much else internally. Her response was to replicate whatever*TOI
* did, editorially or marketing-wise, so that very quickly there was little
to differentiate the two papers except that *TOI* moved first. Shobhana,
however, was gentler on her journalists and lacked, at the time, a
well-oiled marketing department; this meant that I could push the envelope
with the Sunday paper as long as I kept clear of the family’s traditional
holy cows.


*Say Cheese:* Vir Sanghvi, left, with Samir Jain of *TOI* at the 75th
anniversary celebrations of *HT* in 1999. (Photograph by Gireesh G.V.)

Then she brought in Vir Sanghvi as chief. Not a newspaperman, his career had
been built around his access to Delhi and Mumbai’s A-listers, his celebrity
talk show, and his column that delectably celebrated wines, cheeses, fine
food, glamour and power. This was possibly Shobhana’s counter to the BCCL’s
marketing arsenal, and her hope presumably was that Vir would attract
high-end readers for high-end advertisers.

By now I was marking time. The space to practise genuine journalism depended
too much on quirk of circumstance—a momentarily benevolent proprietor, or
refuge in a niche not yet in the sights of the marketers. The choices were
to swim with the tide, go guerrilla like Tarun Tejpal of *Tehelka*, or opt
out. When an opportunity came, I withdrew—from the Indian media, but not
from the attributes that made me a journalist. I am now more deeply immersed
than before in the intersection of development, public policy and current
issues, but free of the tyranny of the 500-word limit and the shrill
headline. I am still the journalist, using my skills to assess political
risk and stakeholder concerns in order to help improve the quality of
development projects.

The Indian media has expanded exponentially—newspapers have opened editions
all over, TV and cable have taken off, the web and social media are in. In a
booming sector of a blossoming economy, proprietors would have made their
money anyway. All the more tragic then that they had the most exciting,
saleable story on their hands, but have missed it entirely: this unique
historical moment when India is at once a rising power and a poor,
misgoverned country. Instead of examining, probing and deliberating on the
many fascinating aspects of an unequal nation in bold transition, they
indulged in petty deceit of their public. (‘Consumers’, I firmly believe,
never ceased being citizens, and have craved credible explanation and
context; just load those market surveys with the right questions!) Nifty
marketing of quality journalism—what a winner that would have been.



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