No. this report are agent name only. I said all names of the useraccounts that can be treated with OTRS.
The best answer that seems I think. 1. system default (or per language). 2. override an anget account, a customer account. Is to set the swap to every single item you can register to Last / First. Because, "Last / First" in the language of the standard to customers and agents "First / Last" is because people could participate. --- Michiel Beijen <[email protected]> wrote: > Hi; > > Is this bug report what you mean? > http://bugs.otrs.org/show_bug.cgi?id=5127 > > By default OTRS shows "Last name, First name" in > some places. > Do you think having this configurable per language > is the best option? Or > maybe even per system or agent? > > I know in some languages people would refer to > themselves as "Doe John", in > some others as "John Doe" so having it in the > language file seems like an > idea too me, OTOH it can be too limited. > > What do you think? > > -- > Mike > > -----Oorspronkelijk bericht----- > Van: [email protected] > [mailto:[email protected]] Namens > [email protected] > Verzonden: donderdag 9 juni 2011 9:58 > Aan: [email protected] > Onderwerp: [otrs-i18n] Wrong order of First/Last > Name in CJK. > > Hi, > > I doesn't know where to post. > > > General that the name order becomes Last/First name > in CJK > locale. > > Any other (OTRS default): First/Last > CJK locale's name order: Last/First > > However, there is no option to which it is changed > on > OTRS. > I think that the option to swap First/Last name is > necessary. > > --------------------------------------------------------------------- > OTRS mailing list: i18n - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/i18n > To unsubscribe: > http://lists.otrs.org/cgi-bin/listinfo/i18n > > > --------------------------------------------------------------------- > OTRS mailing list: i18n - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/i18n > To unsubscribe: > http://lists.otrs.org/cgi-bin/listinfo/i18n > --------------------------------------------------------------------- OTRS mailing list: i18n - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/i18n To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/i18n
