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Article Title: Don't Flush Your Restaurant Down The Toilet!
Author: Sam O'Hara
Category: Customer Service
Word Count: 474
Keywords: pubs, clubs, restaurants, restaurant, dining, urine odours, 
hospitality industry
Author's Email Address: [email protected]
Article Source: http://www.articlemarketer.com
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Let's be honest - urine stains look awful, and urine odors smell even worse. 

Unhygienic and smelly toilets can put a dampener on even the best of dining 
experiences. 

Imagine this: You're dining at a restaurant and you have just devoured the most 
exquisite-tasting meal. After a while you excuse yourself to your party and 
walk towards the restaurant's restrooms to use the facilities. 

Upon entering you're hit with a smelly odor so foul that it almost knocks you 
over! 

The odor is human urine, and all of a sudden - like a click of the fingers - it 
has destroyed your dining experience.

"Bad toilets will deter customers from returning, no matter how good the 
cuisine, how helpful the waiter, or how great the ambiance. If your washroom 
leaves them feeling lousy, they're unlikely to come back", says Peter Webster, 
the managing director of Initial Hygiene.  

A recent study, released by odor sterilization specialists Cintas, showed that 
95% of customers would not return to a restaurant if they had a bad experience 
with the restaurant's toilet facilities. 

Who could blame them? 

In a time when we expect to get value for what we pay for, customers do not 
expect to walk into a restroom that's dirty, unpleasant, and uncomfortable, and 
- you guessed it - smelling of urine.

Gaby Huddart, editor of the leading restaurant guide magazine, Square Meal, 
says that visiting a restaurant toilet was an experience in itself.

"I've heard that the washroom reflects the state of the kitchen and that can be 
a very unpleasant thought", Huddart mentions. 

Far from just being unpleasant, bad odors, especially urine odors, actually 
change customer's perceptions. "Quite frankly, if it doesn't smell clean, it 
doesn't feel clean", Webster adds. 

The bottom-line is this: The state of a restaurant's restrooms reflects the 
restaurant, the owner's standards, and what the owner thinks is acceptable. 

Considering restaurants have been hit hard by the financial downturn - nearly a 
third more dining outlets went bankrupt in 2008 in the UK alone - can 
restaurant owners really afford keeping restrooms reeking of urine?

Now restaurant owners have no excuse to let the sorry state of affairs of their 
restrooms continue as bio-technology offers a fast, practical and 
environmentally friendly solution to address the problem of urine odors and 
stains for good. 

Bio-enzymatic urine removers we can now permanently remove the urine stains and 
odors; not just cover them up and hope to mask the odor.  

They work due to a combination of carefully selected enzymes and bacteria that 
just love eating the uric acid crystals in addition to removing the urea and 
urochrome components of urine.   In fact urine crystals are their favorite food!

So don't flush your restaurant down the toilet - use a 21st century solution to 
fix an age old problem and keep those customers coming back.

UrineFREE is a leading urine remover sold in Australia, New Zealand and other 
countries. For more information on urine removal see UrineFREE's Australian 
website and Q&A pages at http://www.urinefree.com.au.
------------------ ARTICLE END ------------------



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