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Article Title: It's Easier to Sell a Warm Customer Than a New Customer
Author: Dan Higby
Category: Email, Sales, Internet Marketing
Word Count: 486
Keywords: e-mail marketing, reaching prospects, relationship marketing
Author's Email Address: [email protected]
Article Source: http://www.articlemarketer.com
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Imagine the last time someone tried to sell something to you. How did you 
react? Did you shut down immediately and walk away or did you listen with 
attention and consider the points in front of you? The first is a common 
reaction to sales techniques, but you can actually achieve the latter if you 
are trying to sell to someone that you already know. 

Think about it this way...are you more likely to purchase based on a 
recommendation from a friend or from a commercial? Friends and acquaintances 
win every time. Understanding this, it becomes clear why it's important to 
develop a relationship with your market before hand. Turning someone from a 
cold customer to a warm customer is easy if you use the following steps.

1. Prove your worth by offering something worthy.

A lot of online marketers miss the boat by using bad content or half involved 
approaches to their market. Your website, blog or newsletter needs to be high 
quality and speak directly to your potential customers. Whatever you send their 
way needs to be relevant, coherent and honest. This means that you shouldn't 
send a course on coupon cutting to a group of forex traders. You should also 
proofread and carefully edit your articles, blog posts and e-mail messages. 
Finally, you should be honest with your communication - don't make promises 
that you can't keep.

2. Build a list with free content.

Giving away something free to your website visitors serves two purposes. First, 
you're able to capture their e-mail address for further marketing. Secondly, 
you show them you can provide quality information with your high quality free 
product. The key to this approach is offering something that is good and 
useful. Don't just slap up any old PLR report and try to build a list. Invest 
time in making a good free report and you'll be rewarded with an e-mail list 
that trusts you.

3. Use your e-mail list properly

How many times have you signed up for someone's e-mail list and then never 
heard from them again? There is a lot of power in e-mail marketing, but only if 
you use it well. Your e-mail marketing list can be the foundation for turning 
cold contacts into warm buyers. At the very minimum you should be contacting 
your list with a newsletter once a month. Other options include sending 
multi-part e-courses or contacting your list whenever you have a new blog post 
up and running. Note that your e-mail list should not be harassed with special 
offer after special offer. Build a relationship properly on your list and 
you'll have lifelong customers.

Moving someone from a cold contact to a warm prospect just requires some 
forethought and common sense. Just like in other parts of your life when you 
treat people how you want to be treated, you'll end up benefiting in the long 
run. Treat your contacts like gold and they'll reward you with the same.

Dan Higby is the author of eBiz Snap a free newsletter for online marketers of 
all experience levels.  Fill your mind with business snap work hard work smart  
with rich rewards have own complimentary copy of eBiz Snap at 
http://eBizSnap.com
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