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Article Title: Web Site Design - Does Your Website Tell a Story to Build Your 
Credibility and Educate Customers
Author: Daljeet Sidhu
Category: Web Design, Web Development, E-Business
Word Count: 552
Keywords: Web site design, web design, web designer, web design service, web 
development, website development
Author's Email Address: [email protected]
Article Source: http://www.contentcrooner.com
------------------ ARTICLE START ------------------

The best way to attract customers to your business is to make them understand 
what sets you apart from the competition. Home page of your website is a great 
place to start by listing your company's strengths and why you are better than 
your competitors. Back up your claims with evidence on rest of the website.

There are several things you can include on your web site to highlight great 
performance and build credibility.

Customer Testimonials

Testimonials are the best way of establishing your credibility and to tell the 
world that your products and services work as promised. Include testimonials 
from satisfied customers about how their lives were improved by your product or 
services. Personalize these messages with customer names, locations and photos. 
If you can get testimonials from known sources such as magazines and newspapers 
or industry leaders, you can have an even greater impact on potential 
customers. Remember to display the best testimonials on your home page and the 
rest on a separate testimonials page.

Testimonials have a considerably positive effect on visitors because they have 
been written by a third party and provide an unbiased view about your company 
and its products.

FAQ and 'About Us' Pages

On your FAQ Page, list the most frequently asked questions and answers. This 
page helps you save time and resources that would otherwise be spent on 
answering common queries on the phone or via email.

The purpose of an 'About Us' Page is to give your visitors an idea about you, 
your business, its goals, and the company staff. Add personalized messages and 
photos of yourself and your staff on this page to assure your customers that 
they are dealing with real people.

Full Contact Information

An important step in establishing your credibility and genuineness is to 
provide visitors with your full contact details, including phone number, fax, 
address and e-mail address. This information should be available in an 
easy-to-find place on your site. Even better, include your phone number and 
e-mail address on every page.

News and Announcements page

On this page, include press releases and news information about your business 
and industry. Displaying positive news from third party sources helps establish 
credibility. Show an abstract of the news and provide links to the source. 
Alternatively, you can seek permission from the media source to display these 
articles. Also get permission for displaying their logo, so that customers can 
easily identify the source of the story.

Newsletters

You can send out emails and e-newsletters to your current and prospective 
customers. Give a brief write up about the news and a link to see the full 
article.

Offline Publicity

In addition to promoting your business and website online, use offline 
advertising methods as well. For instance, get your local newspapers to publish 
an article about the coverage you got in national media.

Video

Online video is a great way to highlight your company's strengths, conduct 
virtual tours, and demo products and services. If the videos are good, other 
sites may also agree to host them thus increasing your reach. To have the 
greatest impact, make sure the videos have a professional look and feel to them.

Use these tools to establish credibility, educate your customers about your 
business, and make a connection with them. Tell them an interesting and 
credible story, back it up with great products and services and they will start 
to spread the word about your business.

Daljeet Sidhu
http://www.tradeseam.com/smallbusiness/buying-guides/view-buying-guide/1168/Web+Site+Design+&+Development
http://www.tradeseam.com/smallbusiness/business-resources/get-free-quotes/1168/Web+Site+Design+&+Development
http://www.tradeseam.com/smallbusiness/leads/small-business-leads
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