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Article Title: Ideas For Competency Interview Questions
Author: Steve Evans
Category: Personal Development, Free Tools and Resources, Career
Word Count: 745
Keywords: competency based interview questions, interview questions,
interviewing
Author's Email Address: [email protected]
Article Source: http://www.contentcrooner.com
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Interviewing can be traumatic for applicant and interviewer, which makes
preparation important if the results are to be meaningful and well prepared...
Competency based interviewing seeks to determine how a candidate is likely to
behave in the future, based on how they have behaved in the past.
Competency based questions seek evidence of how a particular problem,
circumstance etc. has been handled in the past.
Below is a list of competency based questions to cover most scenarios you would
require when interviewing...
* Ability to Plan
Example: Tell me about a time when you had to plan an event?
Question: What steps did you take? What were the results?
* Ability to Set Priorities
Example: Could you tell me a time when you were really busy with study, work or
other commitments?
Question: How did you handle it? What did you do?
* Ability to Delegate
Example: Have you ever been in position when you had others helping you?
Question: How did you distribute tasks?
* Customer Relations
Example: Describe a situation that challenged your interpersonal skills?
Question: How did you manage the situation?
* Team orientation
Example: Can you think of a time when you have been involved with a group of
people / team that was unhappy about something or who were faced with a
specific challenge?
Question: What was the problem / issue? What you do? What was the outcome?
* Ability to deal with people at all levels
Example: Describe a situation where your work was criticized?
Question: Describe the situation. What happened?
* Problem Solving
Example: Tell me about a particularly difficult problem you have been faced
with?
Question: How did you address this? What was the outcome?
* Learning
Example: Can you think of a time when you didn't know what to do to solve a
problem?
Question: What was the situation? What was the outcome?
* Coaching
Example: Give me an example when something was being done poorly?
Question: What did you do? What was the outcome?
* Attention to Detail
Example: Can you tell me a time when you missed an important detail in the
workplace?
Question: What happened? What was the outcome?
* Communication Skills / Communicating with appropriate impact - oral and
written / Communication & Influencing
Tell me about a time that you had to convey a complex message. How did you
choose to do this? Who was the audience? What were the results?
Give me an example when you had to persuade someone around to your way of
thinking.
* Teamwork / Working Together / Sharing and Collaborating
Is there an example where you had to resolve conflict within your team?
Talk about an example where you have had to work with a colleague who had a
very different style to you? How did you do this?
* Customer or Client Service / Demonstrating a passion for Client Service /
Delighting your customers
Where have you "gone the extra mile" for a client. What was the outcome?
Talk about a client relationship that you had to turn around?
* Stakeholder Management / Building and Sustaining Successful Business
Relationships
Let's talk about a project you have been involved with where you had to manage
stakeholder groups. How did you go about this? How did you measure your
success?
* Demonstrating Integrity
Have you an example where you have had to challenge the actions of a colleague?
Have you ever been asked to do something you were uncomfortable with? How did
you deal with this?
* The Development of Others / Leading or Coaching - formal and informal
Give me an example where you had to give some difficult feedback.
Give me an example where you have worked to improve an individual's
performance. What was the outcome?
* Your Own Self Development
Give me an example where you received some difficult feedback. Talk about how
you set personal objectives.
What are your objectives for your next role?
* Being Results Driven / Delivering Results
How do you define success? How do you achieve it?
* Organisational Skills / Planning & Organising
Give me an example where you had to manage a specific project to deadlines.
Give me an example where you had to deal with two conflicting priorities.
An example where you were faced with unreasonable deadline?
Net Natives are the UK flat fee recruitment specialists and also have fun with
employer branding and social media strategy for some very clever clients
For More Information
Visit Us at http://www.netnatives.co.uk
Call us on 01273 734 640
or email us at [email protected]
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