Irsan Komarga offers the following royalty-free article for you to publish online or in print. Feel free to use this article in your newsletter, website, ezine, blog, or forum. ----------- PUBLICATION GUIDELINES - You have permission to publish this article for free providing the "About the Author" box is included in its entirety. - Do not post/reprint this article in any site or publication that contains hate, violence, porn, warez, or supports illegal activity. - Do not use this article in violation of the US CAN-SPAM Act. If sent by email, this article must be delivered to opt-in subscribers only. - If you publish this article in a format that supports linking, please ensure that all URLs and email addresses are active links. - Please send a copy of the publication, or an email indicating the URL to [email protected] - DistributeYourArticles (www.DistributeYourArticles.com) has distributed this article on behalf of the author. DistributeYourArticles does not own this article, please respect the author's copyright and publication guidelines. If you do not agree to these terms, please do not use this article. ----------- Article Title: Vertical Reforms to Fix the Problem of Fixing Author: Irsan Komarga Category: Government Word Count: 425 Keywords: bureaucratic corruption Author's Email Address: [email protected] Article Source: http://www.distributeyourarticles.com ------------------ ARTICLE START ------------------
Fixing is undoubtedly rampant these days on several third world countries. And because of its continuing existence, most of the third world countries affected by it tend to slowly progress from poverty. Now here are essential vertical reforms a country must have in order to help fix the problem of fixing: 1. Impart more personal and interpersonal skills in public service. The bureaucracy can learn a lot from how professional fixers conduct their activities. What makes professional fixers effective is their personalized service and connections extended to their clients. It is just not bureaucratic effectiveness and efficiency that matters, but also interpersonal relationships and personalized services. Where bureaucracy lacks these characteristics, fixers offer the alternatives. The bureaucracy needs to be more approachable, humane, helpful and understanding. The people in the government need to learn more personal and interpersonal skills to enhance their service to the public. 2. Deploy mobile ushers and usherettes. Professional fixers are mobile service providers which make them more accessible and approachable to their clients. This is in stark contrast to the desk-bound employees who are sometimes cold, curt, rude, and indifferent and whose services may be inaccessible to the public. Deploying mobile ushers and usherettes may help in providing accessible services to the people. This will encourage people to transact their business only to the legitimate employees or representatives of the office. Ushers and usherettes can also serve as customers' relations managers who provide personalized services that attract people. 3. Set up information and complaints desks. Some offices do not have central information desks or complaints desks with full-time personnel. Conspicuously placed information and complaints desks help a lot in helping people in their transactions. 4. Redirect the focus of security guards. Often security guard acts as ushers and information officers at the expense of their work. In many instances, they act as gatekeepers of insider fixers. Security guards must not be allowed to do other work beyond their mandate to ensure public order, safety and security of the office premises. 5. Install information flowcharts. To augment public information, it is still very helpful to put up information flowcharts of transactional requirements, procedures, corresponding fees and length of time required in each of the procedures. These flowcharts should be placed in different conspicuous areas within the office premises. If these vertical reforms would just be properly implemented then there is no doubt that fixers will be eradicated easily. We all have the right to set ourselves as platforms to bring reality to every human that has the right to know what is really going on this world. Irsan's passion is to write on wide varieties of subjects. His latest writing is at http://www.bushnellspottingscope.net which contains reviews on bushnell rifle scope and other information about spotting scopes. ------------------ ARTICLE END ------------------ [Non-text portions of this message have been removed]
