hmm ok let me see if I understand. Teachers, parents etc. who may have a hard time understanding whether they are reporting a bug on Sugar, Sugar on a Stick or an activity should use GetSatisfaction.
SoaS Development team will use launch pad. People doing QA should put bugs into dev unless its a sugar on a stick only issue. Is that a correct restatement of what you want? I wonder if all questions should just go to GetSatisfaction. Is there an advantage to the LaunchPad questions section? I wonder if we are doing the right thing, is GetSatsfaction solving enough problems for us to be worth it? Its nice but it is yet another site...Does Launchpad have a Spanish UI available? On Sat, Aug 22, 2009 at 9:51 AM, Sebastian Dziallas <sebast...@when.com>wrote: > Hi Caroline, > > here's what I discussed with Luke over IRC. > > * Questions related to SoaS: Launchpad Answers Section > * Issues encountered on SoaS (stressing "issues" here): Launchpad Bug > Tracker (we can link a bug also to reports at other bug trackers!) > * Feature Requests which target Sugar directly should go to > dev.sugarlabs.org. > > Following this strategy, GetSatisfaction would be more intended for general > end-user support, meaning people who run Sugar on > no-matter-which-platform-or-distro. Launchpad should be SoaS-specific. > > I'll take some time today to put bugs into Launchpad and to migrate our > feature list for v2 over there, too. > > --Sebastian > > Caroline Meeks wrote: > >> Where do you want teachers interacting with you? Do you want me, and >> people I give clues to, to put questions into Launchpad or >> GetSatisfaction? >> >> Do you want me >> and others to try to guess if a bug is SoaS or Sugar or should we enter >> into Launchpad >> if we are using SoaS and let you decide to move it? >> >> What about activity related issues? >> >> What about activity related issues on SoaS, like an activity not scaling. >> >> >> Thanks! >> Caroline >> >> On Thu, Aug 20, 2009 at 2:32 PM, Sebastian Dziallas <sebast...@when.com >> <mailto:sebast...@when.com>> wrote: >> >> Hi everybody, >> >> with the imminent release of the SoaS v2 Beta in just ten days, I would >> like to announce the switch to Launchpad as our bug tracker. >> >> We have been evaluating an instance Luke Faraone set us up with lately >> and are confident that it will fit our needs. The upcoming beta release >> is the first one intended to be used with this instance. More >> precisely, >> we will use it to track bugs, as well as new features. >> >> Note that this change only affects Sugar on a Stick, while the core >> Sugar bug tracker stays at dev.sugarlabs.org <http://dev.sugarlabs.org >> >. >> >> You can access and explore it here: https://launchpad.net/soas >> >> Thanks, >> --Your SoaS Team >> _______________________________________________ >> IAEP -- It's An Education Project (not a laptop project!) >> IAEP@lists.sugarlabs.org <mailto:IAEP@lists.sugarlabs.org> >> http://lists.sugarlabs.org/listinfo/iaep >> >> >> >> >> -- >> Caroline Meeks >> Solution Grove >> carol...@solutiongrove.com >> >> 617-500-3488 - Office >> 505-213-3268 - Fax >> > -- Caroline Meeks Solution Grove carol...@solutiongrove.com 617-500-3488 - Office 505-213-3268 - Fax
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