FYI, I've heard back from Lulu: ---- Original message ---- From: Sridhar Ramamurthy <[email protected]> Date: Fri, Oct 8, 2010 at 12:14 Subject: [ ref:00D56zQ6.5005AMf7s:ref ] Case 00478881
Dear Kevin, Thank you for contacting Lulu Support. I understand that you are unable to download the free project, as you are getting an error . I would be disappointed, too, if that happened to me. Kevin, I have made inquiries with our engineering and development team here at Lulu, and they are aware of the issues that you reported. They have identified the cause and are now working to resolve the issue. I am afraid that at present, I do not have an exact timescale for any remedial actions to be implemented, but it is our intention to have this deployed in advance of a future release. Thank you again for contacting us - it is only through customer feedback such as yours, that we can continue to improve our products and services to meet your highest expectations. We appreciate your patience and understanding. Thank you, Sridhar Ramamurthy Lulu Enterprises, Inc -- Kevin Cole Sugar Labs DC Washington, DC _______________________________________________ IAEP -- It's An Education Project (not a laptop project!) [email protected] http://lists.sugarlabs.org/listinfo/iaep
