FYI ---------- Forwarded message ---------- From: Xperiential training <[email protected]> Date: Thu, Dec 18, 2008 at 3:16 PM Subject: (Reminder) Adaptive Strategy for Non - Collaborative Behavior To: [email protected]
*COMMUNICATION SKILL: Adaptive Strategy for Non - Collaborative Behavior** * ** *INSTRUCTOR : Achmad Sjahid* December 22nd – 24th, 2008 – Padma Hotel Bali *Background * Corporate employees face 2 fundamental tasks everyday: getting things done AND influence people to allow things done. Some people or business partners are collaborative while others not. This non-collaborative behavior prevents managers from accomplishing their jobs. It is now essential for manager to be able to deal with non-collaborative behavior of some people in workplace. *Objective* This workshop embraces new value that there is no such thing called "difficult people". People are created equal so what matters is the behavior not the person. In this workshop, participants will learn how to differentiate person vs behavior, identify the reason, develop appropriate strategy and finally master the trick to cope with them. *Sessions* 1-1 The B2B : Why People Behave that Way? Learn B2B = Brain To Behavior 1-2 The B2B : How Come My Brain Influence Me? 1-3 The B2B : How to Manage Our Own Brain 1-4 The B2B : How to Control Our Behavior 2-1 The B2C : Why Must We Change? Learn B2C = Behavior To Communication 2-2 The B2C : How to Develop Strategy for Each Situation 2-3 The B2C : Strategy Put into Action 2-4 The B2C : Hone Your Skill 3-1 Challenge Session 3-2 Sharing Session ** *Duration* 3 days, 2 sessions lecture & case study + 6 sessions simulation ** ** ** *Invesment Fee * *IDR 7.000.000,- / *participant* *excluded tax and accommodation. (Include Training Kit, Training Material hardcopy and softcopy, Certificate of Completion, 2x coffee breaks and lunch and Documentation).** ** *Instructor* Won first contract in 1992, Sjahid were then worked with NGOs (SwissContact, National Democratic Institute) and industries (Philip Morris, Telkomsel, Nokia) and also learning institute (MarkPlus Inc., London School of PR). His experiences as trainer both in soft-skill (personal improvement) and hard-skill (selling techniques & complaint handling) makes his training rich with real-life cases. Learning from the master Allan Pease (Body Language) and Anthony Robbins (Neuro Linguistics Programming) Sjahid holds certification as Certified Practitioner of NLP, and this makes his trainings filled with most recent method on controlling brain & behavior. Participants will both acquire new skills & widen their horizon on communication methods especially with non-collaborative behavior. Xperiential and Professional Training Gedung Raudha Jl. Terusan Kuningan No. 21 Mampang Lantai 1 Blok A4 Jakarta 12710 Ph. 021-527 9915, 529 62765. Fax. 021-5279915. E-mail: [email protected] CP : Anton Wibowo (0817207429), Indah cahyani (08122758968), Naila Zahara (081321754000)
