On Fri, 8 Jul 2005 10:58:54 -0600, Paul Gilmartin <[EMAIL PROTECTED]>
wrote:

>In a recent note, Mark Zelden said:
>
>> Date:         Fri, 8 Jul 2005 11:51:59 -0500
>>
>> Before I comment on my feelings, what exactly are you trying to
>> accomplish?  What do you mean when you say "just to substantiate a
>> problem"?
>>
>> I went back to your first post and saw this:
>>
>> > (My objective is to give a customer a LIST command
>> > the output of which can simply be filtered into
>> > an APPLY SELECT() command in order to create a test
>> > zone at the same maintenance state as the zone in
>> > which a problem occurred.)
>>
>> Why can't you just (provide jobs to) clone the zone and target
>> libraries. What am I missing?
>>
>By "clone" do you mean dump to tape and send us the tape so we'll
>be able to load them and run with an environment like his?  Is that
>the least disruptive?  It's certainly the most accurate -- it reflects
>usermods, UCLIN, and changes made outside the control of SMP/E.
>

Okay, now I understand.  *YOU* want to create a zone on your system
that reflects the customers maintenance level to try and re-create
a problem.

Now that I understand what you want, perhaps the least disruptive
and most accurate thing to do might be to have them TSO XMIT the
library to a data set and FTP that to you (TRSMAIN optional). Then
you are running with the exact code they are using.  You might want
the SMP/E list also, but as you pointed out, that doesn't reflect
something done outside of the control of SMP/E - including someone
accidently destroying the integrity of the SMP/E envionment they
used to generate your list. Dumps should allow you to verify what
level a module is at.

If you can't recreate the problem using their loadlib(s), then you'll
have to look at other methods of debugging.  I've not had to send
loadlibs to STK (that I can recall - usually dumps are enough), but
I've routinely had to send a tersed backup copy of my HSC/VTCS CDS so
problems could be addressed using my data.

Regards,

Mark
--
Mark Zelden
Sr. Software and Systems Architect
mailto: [EMAIL PROTECTED]
Systems Programming expert at http://Search390.com/ateExperts/
Mark's MVS Utilities: http://home.flash.net/~mzelden/mvsutil.html

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