Well, perhaps if IBM did not charge like blue fury for easy "how to" questions, then people would not be forced to mask it as a defect in order to get an easy answer (that is more than likely in the manual, but not easy to understand).
-----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] Behalf Of Mark Thomen Sent: Friday, July 22, 2005 3:43 PM To: [email protected] Subject: Re: TSO Unallocate Dataset. "Howard Rifkind" <[EMAIL PROTECTED]> wrote in message news:<[EMAIL PROTECTED]>... > Mark, > > I couldn't disagree with you more...that is about ETR's and other solutins. We agree to disagree > > You and I both have very large axes to grind, you at one end and me at the other end. My "axe" is that people call L2, claim they have a defect, and then proceed with "how to" questions. They insist it's a defect, and it drags the L2 personnel away from doing what they're supposed to do - working on problems, not education. And that just hurts the rest of the customer community. Thanks, Mark Thomen Catalog/IDCAMS/VSAM Development ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
