Shane Ginnane wrote:
IBMLink -> ETR -> Report a defect -> Pick an environment -> Pick a product
(family) -> start filling in the boxes.
Submit. Done
This is for a customer with a "real" machine and a service contract.
If you happen to be on a Developer/Partnerworld arrangement may not be
applicable.
Some-one else will have to contribute.
Shane ...
So, I thought, "OK, why not?" Just because I have never
submitted a PMR before, maybe it's time for me to learn how.
And so, here I am coming to the pros on ibm-main looking for
guidance on how to start.
OK, I'll give it a try today; as you guessed, I'm in the
Partnerworld environment so I guess I'll see what happens.
Kind regards,
-Steve Comstock
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